... Manage BPO (Outsourced IBM team) team to allocate the daily ... Debt management: Engage with Customer service team to conduct call investigation ... units, regional and HQ teams. Identify system (hybrid/payment ... 2023 Excellence in Client Service RCSA Award winners. ...
26 days ago
... to members of Customer Service, Contact Centres, service networks, and store ... skills improvement and customer experience Work with Team Leaders, State Service Managers, Operations ... Ensure agents and other Customer Service Representatives are always equipped, ...
26 days ago
... technology platforms for our team. Continued growth has created ... will be working with a team of highly experienced recruitment consultants ... many of our senior leaders started their career with ... provided a high degree of customer service in a fast paced and ...
26 days ago
... knowledge base materials support customer enquiries and team member knowledge / ... mystery shopping interactions with Customer Service touchpoints to understand use ... for customer service and enthusiastic about improving customer experience Must be a team ...
25 days ago
... : Our client is a global technology leader in the field of mobile ... relationships and communication with internal teams and external vendors Able to ... and 2023 Excellence in Client Service RCSA Award winners. We mitigate ...
27 days ago
... Our client is a global technology leader in the field of mobile ... runs, working with offshore BPO teams and more. Duties and ... quality Provide training to BPO team as required. Liaise with ... and 2023 Excellence in Client Service RCSA Award winners. We mitigate ...
25 days ago
... join the team. The role: Samsung’s sell-out services are ... rate and the best customer end-to-end experience ... by comparing Samsung Services to competitors' Services. Ensure that Trade ... roles. Deep understanding of customer experience Product Development and ...
26 days ago
... procedure, internal quality assurance requirement, customer specific feature and application test ... products Strong verbal skills A collaborative team places. Autonomous, self-motivated, and ... and 2023 Excellence in Client Service RCSA Award winners. We mitigate ...
26 days ago