Description:
Aflac is seeking a Remote Client Relations Representative to join our team in Perth, Western Australia. This part-time Associate Level position requires a minimum of 2 years of experience in customer service or client relations.
We are looking for a resourceful and reliable individual who possesses strong adaptability and emotional intelligence skills.
Responsibilities : - Act as the main point of contact for clients, providing exceptional customer service and building strong relationships- Address client inquiries and concerns in a timely and professional manner- Work remotely to assist clients with policy information, claims, and other insurance-related matters- Collaborate with internal teams to ensure client needs are met efficiently and effectively- Stay up-to-date on industry trends and changes to provide accurate information and guidance to clientsRequirements : - Minimum of 2 years of experience in customer service or client relations- Excellent communication skills, both written and verbal- Ability to work independently and problem-solve effectively- Strong organizational skills and attention to detail- Proficiency in Microsoft Office suite and CRM systemsBenefits : - Travel opportunities for training and professional development- Visa sponsorship for eligible candidates- Disability insurance coverage- Opportunities for growth within a company that leads change and sets industry benchmarksEqual Opportunity Statement : Aflac is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Deadline to apply : April 26, 2024If you meet the requirements and are ready to join a dynamic team, apply now to be a part of Aflac's commitment to providing unmatched client service and to apply : Apply on GrabJobs and you will be notified if shortlisted for the job.