Description:
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this job involves
You will provide outstanding customer service by strategically delivering exceptional property management and leasing outcomes in the allocated property portfolio that support our Telco client's delivery of services to their customers and aligns with the retail network plan objectives.
It is critical for this role to engage with stakeholders across all levels of the business to ensure that service delivery expectations are met without introducing financial or tenure risk to the client
You will be the first point of contact for all communication with Landlords and Sub-Tenants including proactive engagement to undertake preventative maintenance, capital works, Landlord consents and lease obligations.
A snapshot of the role:
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Monitor and manage all work orders which are a Landlord responsibility to not greater than 30 days unless as approved as part of a larger strategy.
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Ensure compliance with all relevant legislation, occupational health and safety, environment and risk management policies and procedures via the Facilities Managers.
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Manage Landlord works and services (Work Order) via JLL's CMMS Platform
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Manage Landlord obligations as per the terms of the lease.
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Support make-good and all other lease termination commitments at expiry or sooner determination and facilitate onsite hand back with the Landlords.
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Proactively liaise with the Lease Administration team to ensure all lease terms are accurately reflected in the lease information database (Portfolio) in a timely manner.
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Manage Portfolio to ensure data accuracy of > 98%.
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Assist in management of property operating expenditure across the portfolio including preparation of budgets, management of debtors and reporting, expenditure reporting, accruals, seeking opportunities to reduce costs and increase revenue while adhered to the agreed financial timetable.
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Support to achieve financial year budget excepting any variances agreed with the client.
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Ensure payment of relevant lease expenses in a timely manner - including outgoings, statutory costs, insurance and any other costs payable under the lease
Sound like you? This is what we're looking for:
You will hold relevant Real Estate Certification or registration with a proven track record in commercial property management, preferably working in a high-volume environment with a major landlord or retailer.
Demonstrated effective client relationship skills - able to interact face to face or via video link with stakeholder of all levels is essential as the ability to communicate effectively (written and verbal), coupled with active listening.
You have an eye for detail and drive to provide best delivery of services, are self-motivated, confident, and driven with ability to work autonomously as well as in a remote team environment.
A highly organised team player, with strong attention to detail and flexibility to adapt to changing priorities, you are able to work autonomously and in a remote team environment
What you can expect from us:
You'll join an entrepreneurial, inclusive culture. One where the best inspires the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Location:
On-site -Melbourne, VIC
If this resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.