Description:
Kenvue is currently recruiting for:
Inside Sales Representative
Responsible for driving Pharmacy Telesales and generating business for Kenvue brands to contribute to the achievement of the organisation's sales, profit, and market share results for our market leading brands including Nicorette, Codral and Listerine.
This position reports into Associate Director Field Operations and is based in Ultimo, NSW.
Who we are
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S and BAND-AID that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. For more information, click here.
What you will do
The Inside Sales Representative is responsible for owning and maintaining the relationship of the assigned Inside Sales Pharmacy customers. You will build and maintain strong, strategic customer relationships to accelerate both current and future growth opportunities by creating and delivering a call plan that maximises sales through seasonal buys, sales volume and growth initiatives, NPD drives, and distribution targets.
Key Responsibilities
- Develop and execute an approved monthly customer call plan to deliver on set monthly sales targets
- Building and maintaining strong relationships with Pharmacy Assistants and key decision makers within the Inside Sales customers base over the phone
- Identifying customer needs and offering solutions to maximise sales opportunities for both the Pharmacy stores and Kenvue
- Completing a minimum of 20 outbound calls per day
- Using facts, data, and insights as part of the persuasion cycle to negotiate with customers and to identify over and above opportunities that increase product purchase and/or services
- Execute and amplify the national account promotional strategy to achieve sales targets and key objectives in line with Cycle expectations including NPD drives, seasonal buys and distribution targets
- Updating CRM after each call, and ensuring customer profiling info is accurate, to aid effective planning
- Providing feedback to management on customer preferences and needs
- Creating and sending personalized bulk email/fax to customers to drive product interest and sales
- Staying up-to-date on product and industry knowledge to become the trusted advisor to stores
- Collaborating with and supporting other team members to achieve sales goals
What we are looking for
Desired Qualifications
- Proven experience in an Inside Sales/Telesales position or similar role, within FMCG preferred
- Excellent communication and interpersonal skills with an ability to influence others
- Strong time management and organisational skills
- Proficient in MS Office and CRM systems, knowledge of Perenso or similar favourable
- Demonstrated success in delivering sales results and achieving targets
- Ability to work independently and as part of a team
- Positive attitude and strong work ethic
- Proactive, innovative, and independent worker with initiative and commitment to drive business results
What's in it for you
- Competitive Benefit Package
- Benefits include Health and Wellness Reimbursement, Volunteering Days and much more!
- Learning & Development Opportunities
- Great Place to Work Certified 2023
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.