Description:
Our Company
Technogym inspires 55 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the wellness lifestyle of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,500 employees at 15 branches, expanding to more than 100 countries and has been selected as Official Supplier to 9 editions of the Olympic Games - from Sydney 2000 to Paris 2024.
If you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams, you have the right spirit to join Technogym! You will naturally fit with our culture if you work out and live a healthy lifestyle, are pro-active, determined and digital savvy. Move with us for a better world!
Your Role
We are looking for an energetic and results-oriented Client Advisor (Inside Sales Executive) who will play a key role in increasing our profitability and sales revenue by delivering a premium experience for B2B clients (Gyms, Hospitality, Health & Corporate).
In this role, you will play a crucial part in selling Technogym products and services, providing a premium customer experience, understanding the customers' needs, and offering the best solution for their desires. You will handle all requests from new and/or existing customers and follow up on leads from marketing campaigns by creating a strong interaction (via call, email and chat).
This is a Sydney-based role out of our Rushcutters Bay office with the option to work from home one day per week.
Your Impact
- Guarantee the achievement of quarterly inside sales targets
- Delivering a unique selling experience while understanding customers' needs and offering the right solutions to ensure customer satisfaction
- Manage inbound calls (for both B2B and B2C customers)
- Manage outbound calls to generate new business opportunities
- Fulfill lead generation activity aimed at increasing the customer base
- Support our Sales team in the field by scheduling visits
- Managing CRM system to ensure clean and correct data
- Collect and share adequate market feedback with the relevant departments
- Oversee the process from order to installation, checking customer satisfaction and upselling additional products or services where applicable
About You
Ideally, you are passionate about fitness and wellness, enthusiastic and proactive. You are driven and consultative salesperson with excellent communication skills and strong teamwork. You are cool-tempered and able to handle rejection
What you should bring:
- Previous sales experience in Inside Sales, retail, luxury sales or similar
- Tertiary education, ideally with business development experience
- Excellent (phone) sales techniques and communication as well as great interpersonal skills
- Experience in working in a team in sales-oriented environments
- Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts
- Long-term customer relationship approach
- Fluency in English
- Knowledge of CRM management, Salesforce would be a plus
- Interest in and passion for technological evolution and innovation
Technogym is an Equal Opportunities Employer
We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true