Description:
Job DescriptionBlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.
The Opportunity
Come and discover the opportunity to join the team our BlueScope Building Components National Head Office team in Sales Administration. Located at our brand-new facility at Novar Garden, BlueScope Building Components, a division of BlueScope in Australia, manufactures and markets steel building products, solutions and services through its four leading brands: Lysaght, Fielders, Ranbuild and Kiteleys.
Working with one of our largest sales accounts, you'll be integral to the delivery of superior customer experiences through the administration of our e-commerce platform. You'll connect with a large network across the nation, linking in with our Sales and Customer Services Teams, Pricing and Commercial Teams and Marketing teams. Exposure to our products and systems, commercial arrangements and customer base will quickly facilitate your growth across several key areas of our business. Success in this role will position you for future opportunities and career path development within our business and the wider BlueScope.
A solid onboarding into the role, with the support of the team close at hand, you'll be someone with excellent attention to detail who keeps the customer front of mind. You'll have a proactive approach and delight in resolving potential issues quickly by partnering with customers and stakeholders.
This is a full time, permanent position with the opportunity to work from home (hybrid). Enjoy a competitive salary, participation in our company incentive program, access to further training and career development opportunities, and various health and wellbeing initiatives as well as access to our Employee Assistance Program and Fitness Passport gym program.
What Will You Do?
As a system expert in our e-commerce platform, you’ll balance your time between system updates (i.e. pricing and content) and managing any day-to-day issues or enquiries, you’ll be:
- collaborating with internal stakeholders to ensure customer expectations and requirements are met
- maintaining, updating and creating documentation and templates for sales, operations and support functions
- working with State based teams on products and services offers, including pricing claims
- resolving issues and seeking ways to improve the customer’s experience
- ensuring that tasks are completed in a timely manner and systems updated accordingly
More About You
Perhaps you have worked in a similar role are looking for your next career opportunity. We are looking for a resourceful and analytically minded person who has:
- strong customer focus with the ability to resolve issues effectively and efficiently
- well-developed computer and systems skills - experience with sales platforms/customer portals would be ideal
- high attention to detail and ability to complete multiple tasks simultaneously
- confidence in the use of the Microsoft Office Suite and the ability to learn new systems
- a growth mindset of continuous learning and improvement for yourself and the team
Why BlueScope
As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:
- create and deliver innovative solutions that drive transformation in our business
- make an impact that really does shape the world we live in
- keep growing through continuous learning and development opportunities
- enjoy the sense of belonging that comes from working with people who genuinely look out for one another
At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.
Come and discover us at bluescope.com/life-at-bluescope/careers.
Together we can make a world of difference.
Applications close Friday 19th April 2024.