Description:
Job DescriptionBlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.
The Opportunity
Come and discover the opportunity to join our Metalcorp business in our Dubbo team as a Customer Service Representative (part time) . Metalcorp is a leading rural Australian steel distributor, supplying brands for the land through our branches and stockists across Australia.
In this diverse and challenging role, you will support our team by managing enquiries face to face as well as via phone and email. As a self-motivated, quick thinker, you quickly adapt and can juggle more than one task at any given time. You also enjoy being busy and working in a supportive team environment.
This flexible role allows the opportunity for part time work. You will have access to various health and wellbeing initiatives including Employment Assistance Program, Employee Real Deals and on-going learning, support and training. Enjoy a competitive salary package and participation in our company incentive program (bonus).
What Will You Do?
Joining an inclusive and cohesive team, you will be provided full training to be competent in this role. You’ll be:
- interacting with our customers face to face, via phone and email, managing quotes and queries
- preparing and entering customer orders into our operating system
- support the external sales teams and branch
- collaborating with internal stakeholders (marketing, warehouse, and sales departments) ensuring customer expectations and requirements are met or exceeded
- managing the relationship with logistics and internal stakeholders and working together to improve cost efficiencies, resolving issues, and seeking ways to improve the customer’s experience
More About You
As a reliable and enthusiastic individual, you will have:
- strong customer focus with the ability to resolve issues effectively and efficiently
- a proactive approach in building constructive and effective relationships
- effective verbal and written communication and time management skills
- sound computer and analytical skills
- a commitment to your own safety and well-being and care for others
Why BlueScope
As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:
- create and deliver innovative solutions that drive transformation in our business
- make an impact that really does shape the world we live in
- keep growing through continuous learning and development opportunities
- enjoy the sense of belonging that comes from working with people who genuinely look out for one another
At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.
Come and discover us at bluescope.com/life-at-bluescope/careers.
Together we can make a world of difference.
Applications close Thursday April 18th, 2024