Description:
Job DescriptionAt BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future.
The Opportunity
Come and discover the opportunity to join our Fielders business in our Customer Service team as a Customer Service Representative. With a proud history starting in Adelaide, today Fielders manufactures and markets steel building products across Australia. We deliver customer-inspired outcomes that support architects, engineers, builders, installers and property owners in creating their vision.
This exciting opportunity will allow you to showcase your passion for exceptional customer experience and sales and further your career with an iconic Australian company. Enjoy a competitive salary package including annual bonus, as well as various health and well-being initiatives including Employee Assistance Program.
What Will You Do?
Being the face of BlueScope for our customers, you will:
- interacting with our customers over the phone, email and in person managing quotes and queries
- following up on quotations and inquiries converting these into sales opportunities
- collaborate with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are me
- nurturing and grow relationships with customers to uncover new business and sales opportunities
- resolving issues and seeking ways to improve the customer’s experience
More About You
With your positive attitude and willingness to develop yourself in the role you will need to bring:
- Excellent communication skills – and being able to build effective relationships
- A high attention to detail and ability to complete multiple tasks simultaneously
- A strong customer focus with the ability to resolve issues
- A willingness to grow and develop yourself
Why BlueScope
As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:
- create and deliver innovative solutions that drive transformation in our business
- make an impact that really does shape the world we live in
- keep growing through continuous learning and development opportunities
- enjoy the sense of belonging that comes from working with people who genuinely look out for one another
At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.
Come and discover us at bluescope.com/life-at-bluescope/careers.
Together we can make a world of difference.
Applications close Thursday, 18th April 2024.