Description:
DescriptionBayside Council -
- Join an organisation that cares about their employees and promotes a work/life balance
- Permanent part-time position, 21 hours per week
- Shape the future of Bayside Council
- Deliver timely customer services in person, over the phone or across multi-communication channels in line with established customer service standards.
- Respond to customer enquiries, needs, concerns and suggestions in a timely manner to improve and maintain quality of service in line with performance measures.
- Promote Council programs and services and educate customers to enable their easier access to Council services, technology and information.
- Assist in the delivery of enhanced business systems and processes in consultation with internal and external customers and stakeholders.
- Undertake other duties including lodgement of applications, receipting and daily reconciliation in line with established procedures.
- Promote the positive and collaborative culture and values of the organisation through open, fair and transparent decision making and ethical, professional behaviour.
- Work in collaboration with and assist the team, manager and other key stakeholders to achieve business unit goals, work requests, demands and Council priorities.
- Relevant qualification and/or experience. Our Benefits and Culture As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. Bayside Council has a strong culture of collaboration and delivering exciting new initiatives for our community. On top of the competitive salary, our people enjoy;
- 3 extra days off during Christmas each year
- 15 days sick leave each year
- 2 days health and wellbeing leave
- Gym membership discounts
- Additional parental leave entitlements for both parents
22 Apr 2024;
from:
linkedin.com