Cafe Manager, Lismore

Description:

Manage a team across two cafes, ensuring smooth operations, a high standard of customer care, and quality food.

• Full time permanent opportunity
• Monday – Friday, ideally starting at 5.30 or 6:00am
• $70,000 + super

We are seeking a skilled and experienced Site Manager to oversee two cafes within a hospital setting in Lismore. Reporting into an Area Manager, this role entails managing a team of staff and ensuring the smooth operation of both cafes.
The Role:

• Leading and managing 14 staff members across two cafes.
• Developing and implementing staff rosters.
• Understanding the financial aspects of running a food venue, including budgets and cost control.
• Explore growth and sales opportunities, including customised catering.
• Work closely with your Area Manager to thrive in all aspects of operations to identify trends, revenue growth, stock management, and staff development.
• Adherence to health and safety procedures, working with the health and safety team to ensure your site is fully compliant.
• Ensuring high standards of customer service and food quality.
• Collaborating with stakeholders to drive business growth and profitability.

About You:

• Previous experience in managing a food venue, preferably a café.
• Experience in barista and an understanding of kitchen operations.
• Sound knowledge of busy multi food outlet operations with a focus on sales and service.
• A current food safety supervisors’ certificate showing commitment to ensuring food safety.
• Understanding of HACCP and audits.
• Proven experience in staff management and rostering.
• Strong understanding of financials and budget management.
• Be computer literate – Basic to intermediate in Microsoft Word, Outlook, and Excel
• Excellent communication and leadership skills.
• Ability to work Monday to Friday, with early starts at 5:30 or 6:00am

If you possess the necessary skills and experience for this role, please apply with your resume and cover letter detailing your relevant experience and qualifications.