Description:
HOBAN is proud to partner with our esteemed client for the full-time permanent role of an Account Coordinator/Executive.
Our client are leaders in their field, and service a wide range of well-known customers by delivering exceptional customer service and high-quality products. Relationships and customers are always at the front of their mind.
We are taking applications for their next customer service and administration leader, in the full-time role of an Account Coordinator, who will play a pivotal role in driving exceptional communication between clients', customers, and their internal and valued team members. With stakeholders, always at front of mind.
If this sounds like you so far, we encourage you to keep reading and apply today!
You will:
- Be a trusted point of contact for customers, internal and external. Responding promptly to queries from multiple channels.
- Spend time, communicating with customers and clients over the telephone, face to face and via multiple channels.
- Support current projects, live and upcoming, updating relevant team members on current project status and address and support any concerns with a solution.
- Work with existing Account Managers and Executive Team members daily to deliver exceptional customer service and administration duties as needed to drive sales, brand representation, and expand on relationships.
- Record management and data entry, on an established software system.
- Collaborate with your colleagues regularly working towards a common goal.
- Problem solving, working with your colleagues to address any issues, and sharing knowledge.
- Provide a high level of customer service!
Skills required:
- Exceptional customer service skills
- Organisational skills, multi-tasking across different projects
- Communication and interpersonal skills
- Previous experience in a customer focussed environment.
- Experience working on projects and with accounts, advantageous!
Please note, this role be on site with a mixture of hyrbid working on offer.
To apply today, please upload a recent copy of your resume, cover letters welcomed!
At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email adjustments@hoban.com.au or visit hoban.com.au/adjustments.