Description:
We're looking for an incredible people person to join our team in supporting our Australia & New Zealand leaders & team members in all things People & Culture.
A little about us...
At Bailey Nelson, we’re all about changing how our customers see the world and how the world sees them. We are a tightknit bunch of down to earth individuals who look for ways to relentlessly improve on everything we do, every day. At Bailey Nelson, we’re all about changing how our customers see the world and how the world sees them. We are a tightknit bunch of down to earth individuals who look for ways to relentlessly improve on everything we do, every day.
We believe our team is the secret to our success. Our people and the interactions we have with one another and with our customers are what defines the essence of who we are, and why we are fast becoming the smarter choice in eyewear for our customers.
About the role...
Reporting to the Global VP of People, Learning & Development, this is a pivotal position for the organisation supporting the Australia & New Zealand business. This role will be the first point of contact for all People related matters within the ANZ market while supporting the facilitation of our people experience & employee engagement through our value of continuous improvement. This role will serve as a trusted advisor to Regional & Store management teams, as well as employees, by providing guidance and support on HR policies, procedures, and best practices. As well, this role will ensure compliance with relevant employment laws, regulations, and company policies, mitigating risks and maintaining a positive employer brand.
Key Duties & Responsibilities
- Partner with our Store & Regional Managers to provide coaching, support and drive the People agenda for our stores to ensure that our teams and individuals reach their full potential.
- Handle complex employee relations issues, investigations, and conflict resolution, ensuring fair and consistent treatment of all employees.
- Cultivate the BN Employee experience by implementing key employee retention, engagement and performance initiatives.
- Recommend, scope and implement projects to improve all stages of the employee lifecycle.
- Provide leadership, counsel and best practice information in areas of recruitment, employee relations, performance management, grievances, talent development and compliance (Including the Retail Award).
- Oversee the ongoing management of our HR databases and systems.
- Support the VP People to prepare employee communications and documents.
- Lead the Wellness and WH&S portfolio
- Conduct regular audits and assessments to identify areas for improvement and ensure adherence to HR best practices and legal requirements.
- Draft and implement HR processes and policies.
- Lead key organisational development projects including, the BN Engagement survey process, talent planning and pipelining, performance processes
- Support the preparation for our annual leadership and team events.
- You will lead, coach and mentor our HR Coordinator who looks after all of our contracts, variations, first level employee queries and HR Admin and Support.
Skills, qualifications and experience
- You are tertiary qualified with a relevant degree
- You are a capable HR Professional with 7 years of relevant experience in HR related position with at least 2 years of people management
- Experience in partnering with other managers and support with a broad range of People priorities.
- You are hungry to grow and take on new challenges.
- You have high integrity, understanding that confidentiality, discretion and tact are a core part of working in a People Leadership role
- You are an engaging communicator and a great team member who rapidly builds relationships of trust.
- You role model the BN values & behaviours tight knit, constantly improving and down to earth.
- Strong understanding of KPIs that you are delivering, and sharing suggestions and ideas for improving performance with your manager and the broader team on a regular basis
- You demonstrate sound judgement when making decisions or advising others
- Be able to maintain composure in demanding situations
- Be capable of effectively managing multiple demands from a variety of sources
If this sounds like the role you've been searching for, don't sit back and wonder what might have been. Submit your resume now!
Bailey Nelson is committed to creating a workplace that is diverse, inclusive, and welcoming to all. At Bailey Nelson, we promote individuality and we believe that diversity is not just a buzzword, but an essential component of how we transform the way the world experiences eye care. We value the unique perspectives and experiences that our employees bring, and strive to create an environment where everyone can feel valued, respected, and supported. We welcome applicants from all backgrounds and identities regardless of age, sex, ethnicity or sexual orientation and we pride ourselves on our teams being as diverse and dynamic as our valued customers.