Description:
As the Service Desk Officer you will be responsible for:
- Service Desk ticket management (e.g., Service Now)
- User/Account administration (e.g., Active Directory, Business Systems)
- IT Asset Management (hardware & software)
- Microsoft experience (Teams, 365, Windows 10)
- Remote Desktop support
Requirements:
The successful applicant will ideally possess the following:
- Significant Level 1 knowledge.
- Strong communicator, both written and verbal with a high proficiency in the English language.
- Excellent telephone manner.
- Confident in servicing staff at all levels of the organisation, including senior
management and board level executives. - Self-starter with drive and desire to work efficiently when unsupervised.
- Acts as a team player within the Service Desk team.
- Australian Citizen or Permanent Resident.
Conditions:
- Professional development and training opportunities.
- A dynamic work environment that fosters creativity and innovation.
22 Apr 2024;
from:
michaelpage.com.au