Where

Parts Internal Sales

Hitachi Construction Machinery (Australia) Pty Ltd
Gunnedah Full-day Full-time

Description:

About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.

What’s in it for you?

Hitachi Benefits:

  • TWO bonuses a year: Potential to earn biannual bonuses providing increased earning capacity
  • Permanent Full Time Position in a leading OEM with long term job security
  • Health: Discounted Medibank health insurance policy
  • Wellness program: access to Employee Assistance Program
  • Uniform: Generous corporate uniform supplied
  • Training and Development: Continuous training and upskilling with real career development opportunities
  • Exclusive staff discount on a range of goods and services

The Opportunity

We currently have an exciting opportunity for a motivated and enthusiastic individual to join our Internal Parts team based out of our Gunnedah branch. This role will make you a key point of contact for all inbound queries relating to parts, where you will be well supported to provide a range of OEM level services ranging from sourcing parts, and customer query management to internal and external customers.

Reporting to the Parts Manager, you will be responsible for:

  • Provide service to external and internal customers
  • Interpreting and processing customer parts requests such as pricing, availability of stock and order enquiries
  • Source and supply parts to meet customer requests
  • Raise quotes, sales orders and invoices for parts sales
  • Resolve invoice and purchase order discrepancies
  • Exercising your strong computer skills, data entry accuracy and attention to detail

About You

As the ideal candidate, you will have:

  • Prior experience in a parts interpreting or similar role
  • Parts experience within an automotive, agricultural, or earthmoving industry
  • Exceptional customer service skills
  • Strong computer literacy
  • Ability to manage competing priorities and still achieve excellent customer service
  • To ensure that you provide 100% Customer satisfaction with both internal and external stakeholders, branches & suppliers within the HCA family

Video
25 Apr 2024;   from: uworkin.com

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