Contract Manager Officer

Description:

The key duties of the position include
The Role
This multi-disciplinary position is responsible for the governance of ICT services and oversees Service Providers and their ongoing work with risk and issues and contractual deliverables. You will be responsible for implementation and active management of ICT processes and framework. This position works closely with Defence business areas and Defence industry partners to ensure Defence ICT services are secure, stable and fit for purpose. This role primarily involves contract management, stakeholder management with elements of Secretariat duties and project management.

This position will be subject to an additional 10% Building Defence Capability Payment (BDCP). This will be in addition to the agreed substantive salary on commencement. BDCPs are subject to regular reviews and may be ceased or varied at any time in accordance with Defence Policy. The additional payment is a Building Defence Capability Payment (BDCP), which enables Defence to provide a premium, in addition to the rate of salary otherwise payable under the Enterprise Agreement (EA) to some or all of the jobs within a critical occupation(s) or discipline within a workplace. BDCPs provide remuneration in addition to the Defence Enterprise Agreement (EA). This arrangement is subject to meeting eligibility criteria and is subject to annual review. Should your performance fall beyond requirements or the eligibility criteria not be met, your eligibility for the BDCP may be reviewed and ceased. It may also be ceased should you change positions or the requirement for the BDCP is no longer necessary, as determined by Defence. Should the BDCP be ceased you will be advised.

About our Team
The Directorate of Platform Services is dedicated to delivering sustainable, reliable, and readily available application hosting services. Our mission is to provide a suite of managed Platforms as a Service that enables business units to deploy capabilities in support of their strategic objectives.

Our Ideal Candidate
The ideal candidates will play a pivotal role in sustaining and enhancing ICT services across JCG by championing a customer-centric approach and a strong focus on stakeholder engagement. Effectiveness in this role necessitates collaborative work under broad guidance alongside other JCG functions and Defence business stakeholders, with a primary goal of delivering business outcomes efficiently and effectively. This entails the need for well-developed communication and relationship management skills.

While having a background in service management, some technical ICT knowledge, and project management skills can be advantageous, JCG welcomes applicants who may not possess experience and skills in all of these areas, provided they can demonstrate the potential and capacity to develop them.