Description:
The time to join Synergy has never been more exciting because you’ll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by 2050.
We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our operations as we invest. This is your chance to help us transform the energy industry and build a more sustainable future for Western Australia.
Synergy is proud to be Western Australia’s largest electricity generator and energy retailer. We deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) from Coral Bay in the north, to Kalgoorlie in the east, and to Esperance in the south
Click here to discover more about how Western Australia’s energy landscape is evolving to become more sustainable.
Role Summary:
The Customer Contract Manager is an exciting opportunity in our Major Customer Accounts team based at our Perth CBD office.
Customer Contract Mangers (CCM) are responsible for managing the contractual risk and compliance frameworks for our Business Customer and Growth function.
Key responsibilities of the role include :
- Manage contractual risk and compliance frameworks for the Business Customer and Growth team.
- Ensure adherence to agreed governance parameters.
- Proactive management of customer contracts, review of terms and conditions and assessment of risks and issues.
- Proactive engagement, review of contract terms, annual CMD power factor reviews, forecast revenues, expiring terms, revenue focus, manage product variation, contract variations, set up ESA and GSA
- Support Account Managers and Service teams in navigating the complex end-to-end customer lifecycle
What you’ll bring:
- Significant experience in contract negotiation, interpreting complex contracts, and understanding of contract law.
- Demonstratable knowledge in understanding WA’s renewable energy transition, and changes to the energy market and customer needs
- Demonstratable experience in managing key internal and external stakeholders to meet strategic objectives and outcomes.
What we offer:
Working for an employer of choice also means you will enjoy:
- Flexible work arrangements
- Professional Development Opportunities
- Purchased Annual Leave
- Best practice parental leave
Click here for a full list of our benefits
Every Voice Matters
Our employees have a choice to work for Synergy and it’s a choice we respect and value. In addition to our focus on creating a greener future, Synergy is committed to its ‘people first’ culture and providing an exceptional place to work where our people experience a sense of belonging and have opportunities to learn and grow.
We understand that it is important for our workforce to reflect the diversity of the community in which we operate. We are proud to be recognised as an inclusive employer for 2021-22 by the Diversity Council of Australia. Whatever your background or however you identify, please apply if this is a role that would make you excited to come into work every day.
Please email recruitment@synergy.NET.au if you require assistance with submitting your application
Synergy reserves the right to close applications when a suitable pool of candidates is identified