APS Section 26 Transfer - Temporary and Permanent - Employment Register

Description:

This register is open to ongoing APS employees looking for a temporary or permanent mobility opportunity to the IGTO as an APS5 Disputes Investigator.
The IGTO is seeking highly motivated persons with excellent communication skills and developed research and analytical problem solving skills to join a professional and collegiate team.
Disputes Investigators are tax specialists, with all members of our dispute investigation and review team having qualifications in either accounting, law, finance or economics, in addition to work experience in tax.
The successful applicants will be expected to investigate the actions of tax officials in the Australian Taxation Office (ATO) and Tax Practitioners' Board (TPB) to facilitate the resolution of complex disputes (between taxpayers and the ATO or TPB) in a timely manner. Dispute investigations are required to be managed with tact, discretion, cooperation and professional courtesy.
The role also involves working with senior executive staff at the IGTO, ATO and TPB (amongst other agencies) in conducting reviews into broader tax administration matters.
The successful applicants will:

• be self-starters and be able to work independently with minimal supervision;
• be skilled in research, communication and report writing;
• have a broad knowledge of taxation laws, gained from private or public sectors;
• apply effective project management skills; and
• manage stakeholder expectations and relationships effectively.

As an additional benefit, the IGTO as a small agency, provides you with opportunities to broaden your skillsets and experience. You will have opportunities to contribute to our enterprise-wide responsibilities through a large range of individual and corporate projects including systems improvements, organisational planning and policy development, often with direct senior executive management involvement and engagement.
The office provides a challenging, interesting and rewarding working environment. The successful applicants will enjoy multi-tasking, prioritisation, and working effectively and cooperatively as team players within a collegiate office and a fast-paced team environment.
Intra and inter-state travel may be required for reviews, projects and presentations.



The key duties of the position include
Under supervision and direction:

1. Actively manage their allocated dispute investigations to resolution with support from the Complex Disputes Unit;
2. Maintain day-to-day interactions with complainants, the ATO and TPB in a manner that is empathetic, professional and objective;
3. Formulate and communicate the IGTO's independent views in our investigations by reference to what we consider to be fair, equitable, and transparent;
4. Raise observations on disputes trends or potential areas of tax administration for review and improvement; and
5. Support other role responsibilities, projects and/or tasks as appropriate relative to level, capability and capacity.

Duties are to be performed under direction and in accordance with the Australian Public Service (APS) Code of Conduct, and the APS Values.