Description:
Job Title : Operations Manager
Location : Macquarie Park, NSW
Type : Permanent, Full-time
Salary : Competitive
On-site parking available
Hybrid working options
About Us:
BGIS is a global leader in facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services. With over 10,000 employees worldwide, we manage more than 50,000 facilities across various sectors, including Defence, Healthcare, Government, Higher Education, and Utilities. Join us in delivering innovative service solutions for our clients.
Role Overview:
As an Operations Manager, you'll play a pivotal role in ensuring the smooth operation of our facilities on a daily basis while driving strategic initiatives. Collaborating closely with the Account Manager and Facility Managers, you'll oversee asset maintenance management strategy and compliance obligations, ensuring optimum facility management services.
Key Responsibilities:
- Collaborate closely with Account Manager and Facility Managers to ensure strategic asset maintenance management and compliance.
- Oversee asset maintenance management strategy and compliance obligations.
- Provide day-to-day support to the operations team, including developing and implementing initiatives.
- Work with Account Manager to establish building compliance and asset maintenance management frameworks.
- Coordinate with Finance team to ensure accuracy and timeliness of financial aspects.
- Direct and manage technical service components for asset maintenance to ensure optimum facility management services.
- Develop annual budgets and monitor operational expenditure.
- Ensure compliance with statutory, legal, and contractual requirements.
- Analyse asset data and deliver recommendation reports for maintenance regimes and lifecycle management.
- Manage subcontractors and ensure contract performance criteria are met.
- Maintain positive relationships with clients, subcontractors, suppliers, and consultants.
- Uphold company values and foster a positive working environment.
Qualifications and Experience:
Essential
- Proven ability in working within an integrated services and property model delivering Property Management, Facilities Management, Project Management, and Financial Management Services.
- Strong business acumen with demonstrated business planning and high-level financial knowledge and skills.
- Strong demonstrated experience in relationship management with external clients and contractors with strong diplomacy, contract management with a focus on identifying and building key client relationships.
- Demonstrated understanding of current technical legislation in relation to the delivery of Facilities Maintenance Management.
- Strong demonstrated experience in a property or corporate real estate environment or at a senior level in a similarly complex industry.
- Strong demonstrated experience in 'hands-on' management of medium to large contract teams.
- Demonstrated experience in managing/supervising the delivery of subcontractors.
- Proven capability of working within an environment using QA, OH&S, and environmental systems.
- Able to respond quickly to change and adopt a flexible/ innovative approach to problems and opportunities.
- Proficient in desktop applications such as Word, Excel, and Outlook.
- Knowledge and experience in the use of Computerised Maintenance Management System (CMMS).
Desirable
- Formal tertiary qualifications such as a bachelor's degree or master's in Property, Commerce, Business, or a similar discipline.
- Training in current OH&S and QA and environmental legislations and systems.
- Industry-recognized course in Building/Facilities Management or related discipline (TAFE, Tertiary, or Property Council).
- Facilities Maintenance Management, Project Management, and/or Property Management qualifications.
Why Join Us / Benefits:
- Opportunity to work in a dynamic and supportive team environment.
- Competitive salary and comprehensive benefits package.
- Professional development and growth opportunities.
- Work-life balance with flexible working hours.
- Employee recognition program.
- Excellent company benefits.
- Paid parental and volunteer leave.
- Donation matching and much more!