Description:
About the business
We are an established, family orientated dental group with several locations across Sydney. We have a friendly team of dentists, dental assistants and receptionists who you will be working closely with. We are looking for an exceptional person to join our team, someone who loves the challenge of a job well-done, the joy of achieving new levels of excellence, and who enjoy creating happy, healthy environment.
Location
Mainly Randwick and Wynyard clinic
Work hours
38 hours full time position. Flexible work days (dependent on business need and the roster) between Monday to Saturday averaging 4 days a week. Most of the time from 7.40 am to 6.10 pm (it could be shorter based on the roster)
Receptionist Key responsibilities
- Meet and greet patients warmly and professionally
- Answer high volume incoming patient calls in a courteous and professional manner
- Accurately receive and convey messages in writing, electronically and verbally
- Address patient and other health professional's queries, in a timely manner
- Coordinate and confirm appointments
- Accurately process billing, explain payment details, collect transactions and issue receipts
- Collect required documents (Medical History forms, consent forms etc) from patients
- Appointment confirmation
- Overdue account following up
- Other tasks
Dental Assistant responsibilities
- Assist the Dentist chair side during dental procedures for both general dental and major dental treatment
- Process x-rays and arrange lab work
- Sterilisation of dental instruments
- Follow company policies and protocol for cross-infection control
- Re-stock the surgery room
- Assist in clinical and administration duties
- Other tasks
Benefits
- Convenient locations
- Friendly team
- Sufficient training will be provided before working by yourself
- In average, 4 days work per week
- Even if our dentists are away, we will provide work shift to you
- Saturday rate is 50% more
- Sundays off
Skills and experience
The successful candidate will provide a high standard of customer care and service to patients of the practice. They will also assist the dentists chair side during dental procedures. They will have good communication skills, hold high ethical values, have the ability to multi-task and be a great team player.
Note: Before commencing you need to go through immunisation process.
Job Types: Full-time, Part-time
Salary: $24.00 – $28.00 per hour
Benefits:
- Employee discount
Schedule:
- Rotating roster
Supplemental pay types:
- Overtime pay
Work Authorisation:
- Australia (Preferred)
Work Location: In person