Debt Collection Officer

Description:

• Permanent full time position | Credit / Collections officer
• Flexible working (3 days in the office) | South Eastern Suburbs | Friendly and supportive team
• For Purpose business - Community focused
  

Our client as a growing Aged Care Provider based in the south east of Melbourne. who has a strong focus on community and providing the best experience to their clients. You will be responsible for the full credit cycle working with a collaborative Finance team, working along side the Accounts Receivable Officer. This is a permanent full time position, with a mixture of WFH and office based (2 days max in office per week).
Key responsibilities include:

• Exceptional customer service skills, patience, and ability to deescalate conversations and show empathy.
• Must possess strong engagement and coordination skills with relevant stakeholders
• Daily collections (calls and emails)
• Prepare aged debtors reports
• Allocation of payments
• Debtor Reconciliation
• Month end preparation

You will thrive in this role if you have

• Minimum of 2 years experience in a full function Collections / Credit position
• Excellent communication skills both written and verbal
• Ability to deal with various stakeholders - someone who is personable, warm, hardworking and collaborative
• Able to work to tight deadlines
• High attention to detail

Benefits:

• Accessibility to public transport
• Flexibility offered
• Supportive, close Finance team who all look after and lean on each other

If this sounds like you please APPLY today!
At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace.
Please send through applications to nicole@charterhouse.com.au
*AU/NZ citizens or permanent residents only please.