Description:
Are you a dynamic, customer-focused individual seeking an exciting opportunity? Look no further - we're in search of an enthusiastic Customer Service Representative with strong data entry skills to join our team. As the initial point of contact for our valued customers, you will play a vital role in delivering exceptional service and ensuring their needs are not just met but exceeded.
Responsibilities:
- Handle incoming calls and emails from customers inquiring about our roofing products and services.
- Accurately process orders and maintain meticulous customer records in our system.
- Provide precise and timely information regarding pricing, availability, and service options.
- Professionally and promptly resolve customer complaints and issues.
- Collaborate seamlessly with our sales team to consistently exceed customer expectations.
What we are looking for:
To be our ideal candidate, you should possess:
- Excellent communication and interpersonal skills.
- Previous experience in building supplies is preferred.
- Strong attention to detail and data entry accuracy.
- The ability to thrive in a fast-paced environment.
- A customer-centric mindset, willing to go the extra mile for customer satisfaction.
- Proficiency in Microsoft Word and Excel.
Benefits:
- Receive comprehensive training to become well-versed in the roofing sector.
- Join a market-leading company in the roofing industry.
- Be an integral part of a diverse and collaborative team dedicated to excellence.
HOW TO APPLY
Please send your resume highlighting your relevant experience. We will contact selected candidates for interviews.
Note: Only applicants who meet the requirements will be considered. Thank you for your understanding.
At Workhorse Staffing, we value diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment.
We look forward to receiving your application!