Business Analyst

Description:

Who we are
Service Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021.
The Service Victoria culture is dynamic and fast-paced, we're not what you'd expect from a government department. We work flexibly and remotely, using our workspaces in Footscray and Ballarat for onsite collaboration. We have a mature digital services platform of contemporary cloud-based infrastructure, technical architecture and scalable and reusable common capabilities, with real-time integration into agency legacy systems.
Service Victoria is an Administrative Office attached to the Department of Government Services (DGS). DGS was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.
Service Victoria and DGS are bringing important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.
About the role
As a Business Analyst, you'll drive critical analysis and facilitate seamless operations. Your key objectives include deciphering business needs, identifying opportunities for improvement, and translating requirements into actionable insights. Your role ensures continuity and contributes to the team's success amidst transition.
To be considered for the role, you must be able to demonstrate:
* The ability to analyse complex business problems, understand requirements, and propose effective solutions is essential.
* Proficiency in facilitating meetings, workshops, and discussions with stakeholders to elicit requirements, resolve conflicts and drive consensus.
* Capability to identify problems, propose solutions, and make decisions based on data analysis and stakeholder input.
* Strong verbal and written communication skills for effectively interacting with stakeholders, documenting requirements, and presenting findings.
* Capacity to work effectively as part of a multidisciplinary team, collaborating with developers, testers, project managers, and other stakeholders to achieve project objectives.
Mandatory requirements
* Bachelor's degree in a relevant field such as Business Administration, Computer Science, Information Systems, or a related discipline.
* Ability to facilitate meetings, workshops, and discussions with stakeholders to elicit requirements, resolve conflicts, and drive consensus is increasingly important.
* Strong understanding of software development methodologies
* 3 years of proven business analysis experience.
This position is only open to applicants with relevant rights to work in Australia.
How to apply
Apply before the advertised closing date and all applications should include:
* a resume; and
* a cover letter which addresses the key selection criteria (within two pages)
All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the JSE.
Other relevant information
* Pre-employment screening will apply to all appointments.
* Preferred applicants may be asked to provide evidence of their qualifications
* All preferred applicants will be required to produce sufficient proof of their identity prior to commencing employment with the department
* Employment of successful candidates will be subject to a National Police Check
* All Service Victoria staff must comply with the Code of Conduct for Victorian Public Sector Employees.