Description:
Foundever is a world leading contact centre enterprise working on behalf of some of Australia's major financial and insurance institutions. We have an exciting opportunity available within an established team in the North Sydney Office.
We are looking for Customer Service Representatives on a permanent full-time basis. This is a great opportunity to assist the Company in supporting its client, one of the world’s largest insurance companies in a fun, vibrant team.
- The hourly rate $26.15
- monthly KPI based incentives up to $300.00
Key Responsibilities include, but not limited to:
- Sales! converting warm leads to life insurance and income protection sales. All calls are warm customer leas, ZERO cold calling!
- Promoting and educating current and potential customers on insurance products and services
- Developing and maintaining accurate product knowledge
- Effectively use a range of technology and telephone solutions to deliver on sales/ customer requirements.
We’re looking for people with:
- Previous experience in sales and customer service roles (highly regarded)
- Available to work Monday - Friday rosters between 9.00am and 7.30pm
- Ability to work with targets and KPIs.
- Strong attention to detail
- Amazing communication skills
- Awesome active listening skills to help you connect with our customers.
·
What Foundever will offer you:
- Annual Salary + Super + Leave Entitlements
- The ability to work flexibly - the role has a rotating roster and no weekend work
- Work hybrid, three days in office, two days at home after nesting period
- Growth and further development opportunities in your career
- Free Employment Assistance Program for all staff and immediate family members
- Job security with a full-time, permanent contract
All applicants must provide Australia work rights and be willing to undergo full background screening which includes police checks an essential and mandatory requirement.
Job Types: Full-time, Permanent
Salary: $50,000.00 – $54,999.00 per year
Benefits:
- Employee discount
- Employee mentoring program
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- How many years of Sales experience do you have?
- Can you provide evidence that you are fully vaccinated from Covid-19?
Experience:
- Customer service: 1 year (Preferred)
- Inbound or Outbound call centre: 1 year (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person