Description:
- Permanent Full time position – working Monday to Friday (no weekend work)
- Competitive salary, laptop, mobile phone and company vehicle provided
- Excellent opportunity to join a highly regarded family owned organisation
Flight Motors - Riverland Mitsubishi, GMW Haval, Suzuki has an opportunity for a self-motivated Service Manager to join a reputable dealership's service department, within a friendly environment.
About the Opportunity
Reporting to the Dealer Principal you will play a pivotal role in ensuring the efficiency and effectiveness of our service department while overseeing and guiding a team of service technicians and apprentices.
The Service Manager will develop and implement strategies to optimise service operations, including scheduling, resource allocation, and maintenance procedures as well as fostering strong relationships with clients, understanding their needs, and ensuring prompt and effective resolution of any service-related issues.
Other key responsibilities will include:
- Lead, mentor, and manage the service department staff, ensuring they deliver high quality repairs as exceptional customer service
- Oversee day to day operations, including scheduling, resource allocation, and workflow management
- Manage the repair process to ensure timely, cost effective quality repairs are carried out
- Manage parts inventory and ordering process to ensure timely availability of required components
- Develop and manage the service department budget, monitoring expenses and revenue to achieve profitability goals
- Implement and maintain quality control processes to ensure repairs meet industry standards and dealership expectations
- Keep up to date with industry regulations and safety standards, ensuring compliance in all service operations
- Value family time and work life style balance
Relocation assistance will be provided for interstate applicants who are looking to make the move to South Australia!
About You
The Service Manager will need to be focused on customer satisfaction with positive and strong leadership skills with a culture of team success.
Senior technicians and/or workshop controllers are also encouraged to apply if ready to take the next step in your career
In addition to the above, to be successful in this role you will have/be:
- Demonstrated experience within the automotive industry
- Full current Australian driving licence
- Ability to motivate, manage and get the best out of your team
- Excellent leadership, communication, and team management skills
- Customer focused mindset with a track record of delivering exceptional service
- Ability to analyse financial data, manage budgets, and achieve departmental profitability
- Confident in using computer software for reporting and admin tasks
Although not essential, it would be great if you had:
- Experience with Pentana database
About Our Client
Flight Motors Pty Ltd – Riverland Mitsubishi, GMW, Suzuki and Haval have been around since 1958 and offer the Loxton community with the latest range of New Mitsubishi's as well as a great selection of Demo Mitsubishi Stock and Used Cars.
It’s our mission to provide the best range of vehicles and services, as well as unforgettable customer service every time you visit our Riverland dealership.
Our team strive to make your car buying experience as simple as possible, which is why we offer a range of services including Mitsubishis Finance and insurance. We’re also able to keep your vehicle running at its peak, years after you purchase it, at our Riverland Service Centre.
We've shared the client's name to help you assess your suitability for the role. Please DO NOT contact them directly.
Apply Now!
If you have any queries please email humans(at)humanologyrecruit.com.au in the first instance, or call 1300 2 HUMAN.
To apply, please ensure you click the Apply button , upload a CV and cover letter contained in one document. Please do not email your CV . All applications MUST be made online.
Please Note: Our recruitment process will keep you regularly informed of the progress of your application. Please ensure that you check your email for updates (including your junk mail folder). Applications will remain open until a suitable candidate is appointed.