Court Services Officer

Description:

Key responsibilities- Provide administrative support to ensure the efficient and effective operation of the registries of Court Services Queensland;- Comply with administrative systems and processes relating to the operation of the court and registries (including receipting of money) to ensure the delivery of quality services to relevant clients and stakeholders;- Prepare, process and manage correspondence, court documents and other documents of an administrative/financial nature in accordance with legislation and departmental policies and procedures in a timely and accurate manner;- Develop and maintain professional and collaborative relationships, and confidentially communicate with key stakeholders including members of the judiciary and their staff, other government agencies, self-represented litigants and the general public regarding matters before the Queensland Courts;- Use, update and monitor relevant databases and files in line with departmental guidelines to ensure accuracy of data and confidentiality;- Provide appropriate information to members of the public and other internal and external stakeholders about court and registry services, court rules, practices and procedures;- Assist to review and develop service improvements with regard to processes and procedures;- Assist with the supervision and mentoring of staff, readily sharing knowledge and experience to ensure their understanding of court systems and processes to facilitate the efficient operation of the registry;- Any other reasonable duties as directed by the Deputy Registrar, Deputy Senior Registrar and Senior Registrar.
Applications to remain current for 12 months.