Customer Service Officer

Description:

Join a fantastic client of MJD and be part of a dynamic team that blends professionalism with fun! We're seeking a dedicated individual with a strong customer service ethic to fill the Receptionist & Customer Service Officer role at their Warana office.

Your day-to-day responsibilities will include:

• Warmly welcoming and assisting clients and guests with a professional demeanor.
• Understanding customers needs, being able to upsell and direct them through the studio, enhancing their overall experience and adding value to their interactions.
• Handling incoming calls efficiently, redirecting calls as needed, or taking detailed messages.
• Keeping the reception and design studio tidy and organised.
• Managing office supplies to ensure availability.
• Supporting general administration tasks as required.

We're looking for someone who brings:

• Impeccable personal presentation and exceptional telephone etiquette.
• Previous experience in a customer-focused role with outstanding customer service skills.
• Strong teamwork and communication abilities.
• A positive mindset coupled with excellent organisational capabilities.

As a bonus, apart from an attractive salary, we offer outstanding development and career growth opportunities. This role is perfect for individuals looking to advance their careers or gain valuable experience in reception and administration.