Description:
Are you passionate about providing top-notch service while embracing the world of automotive innovation? Look no further than Instant Windscreens & Tinting, a distinguished family-owned business and a trailblazer in the automotive glass sector. We've fostered a workplace ethos where achievement is a collective celebration, growth is a shared journey, and work is a source of genuine satisfaction. Our unswerving dedication to customer contentment shapes our identity, and we're committed to fostering an environment that's both enriching and enjoyable.
Position: Customer Service and Sales Representative Location: Newcastle Branch
As a pivotal part of our Customer Service team at our Newcastle Branch, you will be at the forefront of our interactions with esteemed customers. Your role as the initial point of contact will be instrumental in providing unparalleled support to our Branch Manager and ensuring the continued delight of our clientele.
What Awaits You:
- Comprehensive Training: We're dedicated to your success. Count on comprehensive training that will empower you for excellence in your role.
- Professional Appearance: Be a proud representative of our team with a company uniform that reflects our commitment to professionalism and unity.
- Pathways to Progress: We're not just offering a job; we're providing a platform for your career ascent. Expect ample opportunities for growth within our nurturing work environment.
- Competitive Package: Your skills and experience deserve recognition. Enjoy a competitive salary package that mirrors your expertise.
Primary Responsibilities:
- Customer Connect: Become the embodiment of positive customer experiences, warmly welcoming and assisting customers.
- Liaison Extraordinaire: Bridge the gap between customers and the organization. Understand their needs and offer effective solutions.
- Operational Support: Collaborate with the Branch Manager to ensure seamless branch operations.
- Team Collaboration: Work together with the team to address inquiries and concerns, delivering satisfactory resolutions.
- Administrative Finesse: Handle administrative tasks, including invoicing, job authorizations, and meticulous record-keeping.
Who We're Looking For:
- Customer-Centric Mindset: Our business thrives on customer relationships. The ability to handle calls adeptly and multitask efficiently is pivotal.
- Vibrant Energy: Bring your enthusiasm and positivity to every interaction, infusing your work with zest.
- Effective Communicator: Masterful communication skills to engage customers and collaborate with colleagues.
- Detail Virtuoso: Your keen eye for detail ensures precise order placement for every job.
- Team Dynamo: Thrive in a team-based environment, contributing your strengths for collective success.
- Results-Driven: Combine your commitment to results with our core values of care, collaboration, authenticity, and determination.
- Tech-Savvy: Navigate computers with ease and familiarity with social media platforms.
Working Hours: Monday to Friday, 8 am to 5 pm.
Whether you're a seasoned professional or an aspiring newcomer to the field, we encourage you to seize this opportunity. We'll equip you with the necessary support and training to excel.
If you're ready to infuse your skill set and enthusiasm into a role that's both gratifying and impactful, we're excited to have you on board. Apply now and be a part of our exceptional team.
For further inquiries, contact our recruitment team at recruitment@instantwindscreens.com. Your journey toward automotive service excellence starts here.
Job Type: Full-time
Salary: $25.20 – $30.91 per hour
Benefits:
- Referral program
Schedule:
- 8 hour shift
Supplemental pay types:
- Overtime pay
Application Question(s):
- Do you have Full work rights to work in Australia
- If you have a working Visa, does this allow you to work 38hrs per week?
Licence/Certification:
- Australian Drivers License (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person