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Service desk analyst jobs in Sydney (206 jobs)

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  • Ashdown Consulting
  • Sydney
... Position Sydney CBD location Level 1/2 Service Desk analyst | Permanent | $80,000-$90, ... is looking for an experienced service desk analyst who can handle a wide ... monitor and follow up service desk interactions via Service Management tool Involvement with ...
13 days ago
... point of contact within the Service Desk, providing assistance to Optus customers ... experience in an outsourced Help / Service Desk environment; Proven experience in commercial ... logging tools such as Service Now, CA Service Desk; Proven experience in delivering ...
3 days ago
  • Globant Commerce Studio
  • Sydney
... appropriate action Follow standard help desk procedures Redirect problems to correct ...
15 days ago
  • Globant Commerce Studio
  • Sydney
... appropriate action Follow standard help desk procedures Redirect problems to correct ... . Intermediate software troubleshooting skills. Customer service orientation: Ability to interact with ...
16 days ago
  • Salt
  • Sydney
... and across teams, based on Service Level Agreements and Priorities Work ... Requirements: 2+ year's working within a customer service environment. A good understanding of the ... in a row, in the Client Service and Recruitment Leader of the ...
15 days ago
  • Salt Recruitment
  • Sydney
... and across teams, based on Service Level Agreements and Priorities Work ... Requirements: 2+ year’s working within a customer service environment. A good understanding of the ... in a row, in the Client Service and Recruitment Leader of the ...
16 days ago
  • ITSM Corp Pty Ltd
  • Sydney
... : ITSM is looking to hire Service Desk Agents to join us! We ... are looking for Service Desk Agents to join us as ... supporting our partners' business and service. This is also a great opportunity ...
12 days ago
... -focused professionals in delivering exceptional service desk support. You will also: Ensure ... with the team to meet service levels and KPIs on a 24 ... experience managing a Level 1 Service Desk team. Familiarity with IT Service Management processes and ...
12 days ago
  • Lagardere AWPL
  • Sydney
... . Taking ownership of the service desk function across Australia and New ... duties: Drive the Service Desk function, incident management, service knowledge management and the ... completeness of work within the Service Desk team. Monitor incoming requests and ...
13 days ago
  • Recruitment Hive
  • Sydney
... Description The APS 4 Service Desk Officer provides first and ... for incident resolution and service requests.  Escalate appropriately ... to the ICT Service Desk Key Performance Indicators ... colleagues and service providers. Reports to Service Desk Manager. About ...
9 days ago
... The Service Desk Manager will be leading the service desk and service management function ... and service excellence by overseeing service desk function, managing service delivery ... in effectively managing service desk and service delivery functions. Excellent ...
12 days ago
  • NSW Government
  • Sydney
... is seeking to appoint a Service Officer, Service Desk to deliver and support a ... our customers and stakeholders. The Service Officer, Service Desk role provides Tier 1 support ... or difficult customers in a Service Desk setting. Maintaining current knowledge of ...
a day ago
... business looking for a Service Management Analyst Service Management Analyst - $130,000 + ... Super - Hybrid Our client is looking for a Service ... Management Analyst. This role involves ...
12 days ago
  • Berkley
  • Sydney
... Description: Desktop Support Analyst Company Details Fortune ... hours of the service desk shifts will vary as ... / reporting Server / Network Service error investigation / reporting Print ... in a customer focused Service Desk role Demonstrated experience with 1st ...
16 days ago
  • Optus
  • Sydney
... ), ULL and wholesale service desk product set. NBN network Analyst team will be ... responsible for delivering a superior level of customer service ... with Service Level agreements. Your day in the life of a Network Analyst ...
3 days ago
  • Beyond Bank
  • Sydney
... effective IT Governance processes, including Service Desk, Change, and Incident Management. ... project implementation. Manage IT Service Management budgets and interpret ... developing and implementing IT Service Management strategies. Demonstrated ability ...
16 days ago
  • University of New South Wales
  • Sydney
... role are: Customer Support and Service Desk. Accountabilities: In conjunction with ... financial management, process efficiency, service quality and client experience. Lead ... . Demonstrated experience transforming the service delivery culture, processes and ...
15 days ago
... Role Overview: The Management Information Desk (MID) provides a central hub ... The role of the Commercial Analyst - MID APAC is to ... Present the financial impact to desk, business, and region to ... working relationships with MD's, Desk Managers, and support teams ...
4 days ago
  • First Prudential Markets
  • Sydney
Description: Junior Risk Analyst This role within FP Markets ... manage the risk and dealing desk in the absence of the ...
9 days ago
  • Reserve Bank of Australia
  • Sydney
Description: cs0966518 Senior Business Analyst/ Business Analyst http://www.financialservicescareer.com.au ... of-australia/66518 Senior Business Analyst/ Business Analyst You are a seasoned ... this role provides business analysis services for the production of ...
15 days ago