Description:
Job Description- Respond to requests for technical assistance in person, via phone, communication channels
- Diagnose and resolve technical hardware and software issues
- Advice user on appropriate action
- Follow standard help desk procedures
- Redirect problems to correct resource
- Identify and escalate situations requiring urgent attention
- Stay updated with system information, changes, and updates
- Security oriented
- Maintains the office environment: Performs repairs, monitors building systems, manages space allocation, oversees vendors, and coordinates office moves.
- Provides logistical support: Manages office supplies, assists with events, acts as a point person for mail/shipping and visitors, and responds to facility issues.
- Ensures safety and well-being: Maintains fire/disaster plans, coordinates with building management, and trains new staff.
27 Apr 2024;
from:
uworkin.com