... Position Sydney CBD location Level 1/2 Service Desk analyst | Permanent | $80,000-$90, ... is looking for an experienced service desk analyst who can handle a wide ... monitor and follow up service desk interactions via Service Management tool Involvement with ...
24 days ago
... re passionate about both customer service and technology … and ... we are looking for a Service Desk Analyst to join our friendly and ... as tickets into the IT Service Management tool (ServiceNow) ... -18 months' experience in a Service Desk role or three years' in ...
2 days ago
Description: Service Desk Analyst - Japanese speaking 12 months contract ... verbal communication skills Strong customer service skills Demonstrated experience in navigating ... in a row, in the Client Service and Recruitment Leader of the ...
9 days ago
Description: Service Desk Analyst Location Parramatta CBD ... Information and Digital Services (IDS) IT Service Desk. You will be ... Identifying gaps in the Service Desk knowledge base and issues ... experience in a Service Desk or Customer Service role Commitment to ...
9 days ago
... point of contact within the Service Desk, providing assistance to Optus customers ... experience in an outsourced Help / Service Desk environment; Proven experience in commercial ... logging tools such as Service Now, CA Service Desk; Proven experience in delivering ...
13 days ago
... appropriate action Follow standard help desk procedures Redirect problems to correct ...
26 days ago
... appropriate action Follow standard help desk procedures Redirect problems to correct ... . Intermediate software troubleshooting skills. Customer service orientation: Ability to interact with ...
27 days ago
... and across teams, based on Service Level Agreements and Priorities Work ... Requirements: 2+ year's working within a customer service environment. A good understanding of the ... in a row, in the Client Service and Recruitment Leader of the ...
26 days ago
... and across teams, based on Service Level Agreements and Priorities Work ... Requirements: 2+ year’s working within a customer service environment. A good understanding of the ... in a row, in the Client Service and Recruitment Leader of the ...
27 days ago
... to continually improve our services and are passionate ... -up and remote based Service Desk function for technology-based ... businesses. The walk-up Service Desk is an information point ... users utilising a computerised service management ticketing system Superior ...
3 days ago
... : ITSM is looking to hire Service Desk Agents to join us! We ... are looking for Service Desk Agents to join us as ... supporting our partners' business and service. This is also a great opportunity ...
23 days ago
... -focused professionals in delivering exceptional service desk support. You will also: Ensure ... with the team to meet service levels and KPIs on a 24 ... experience managing a Level 1 Service Desk team. Familiarity with IT Service Management processes and ...
23 days ago
Description: Service Desk Technician Corporate Services | Information Technology | Sydney Permanent full ... We have an opportunity for a Service Desk Technician to join our Technology ... in our Sydney office. As a Service Desk Technician, you will provide systems ...
6 days ago
... in both IT operations and service desk responsibilities. Strong problem-solving ... . Experience with IT service desk software and IT service management principles. Knowledge ... industry Experience working in a Service Desk, Help Desk, or Call Center environment ...
3 days ago
... . Taking ownership of the service desk function across Australia and New ... duties: Drive the Service Desk function, incident management, service knowledge management and the ... completeness of work within the Service Desk team. Monitor incoming requests and ...
24 days ago
... to user inquiries by following service desk procedures; provision of support across ... user requests are logged in service desk system; identification of problems/ ... coordinating the timely provision of service desk support services; communication to users as ...
6 days ago
... Description The APS 4 Service Desk Officer provides first and ... for incident resolution and service requests. Escalate appropriately ... to the ICT Service Desk Key Performance Indicators ... colleagues and service providers. Reports to Service Desk Manager. About ...
19 days ago
... The Service Desk Manager will be leading the service desk and service management function ... and service excellence by overseeing service desk function, managing service delivery ... in effectively managing service desk and service delivery functions. Excellent ...
23 days ago
... is seeking to appoint a Service Officer, Service Desk to deliver and support a ... our customers and stakeholders. The Service Officer, Service Desk role provides Tier 1 support ... or difficult customers in a Service Desk setting. Maintaining current knowledge of ...
12 days ago
... business looking for a Service Management Analyst Service Management Analyst - $130,000 + ... Super - Hybrid Our client is looking for a Service ... Management Analyst. This role involves ...
23 days ago