Description:
The Challenge
Want to jump into bed with us? We're building the future of healthcare and looking for dreamers, builders, and leaders who want to create the best hardware & digital technology experiences.
Sleep apnea is just the start. We're building a connected health ecosystem at ResMed, and we are looking for the architects of the future consumer health experience. It won't be easy. Product Management is responsible for the value & viability of our products from cradle to grave. They are the connective tissue between our product strategy, business strategy and product delivery. They are influential leaders. They naturally drive visibility and alignment across Product teams and deliver. But we wouldn't have it any other way.
Overview
The Senior Director of Consumer Digital is responsible for developing best - in -class digital engagement solutions and services that nurture consumers toward holistic health.
In this role you will play a pivotal role in driving the development and execution of strategic initiatives aimed at enhancing consumer interaction and fostering long-term adherence/ relationships.
Reporting directly to the VP of Consumer Solutions, you will lead a multidisciplinary team dedicated to developing best-in-class digital engagement solutions and services. Your mission will be to nurture consumers towards holistic health by leveraging innovative digital platforms and data-driven insights. You will act as a catalyst and change agent across the Product Team to facilitate delivery of today whilst also ensuring we are changing the basis of future competition within our consumer engagement portfolio.
There's no education for someone like you. You are a needle in a haystack. An almost impossible combination of a structured thinker and visionary leader, with incredible passion but also firm follow-through, who's a vibrant people person but fascinated by technology, an incredible communicator who can work with engineering and not forget the business model, IP, profitability, and PR. You have to be pushy with a smile, to know when to hold fast and when to let one slide.
Sound like something that you'd enjoy? Keep reading!
Let's talk about the role
Delivers. Transforms the customer experience.
-
Lead cross-functional teams to execute product roadmap and deliver high-quality digital health products on time and within budget.
-
Define product requirements and user stories to ensure that product features meet customer needs and are aligned with business objectives.
-
Develop and maintain product documentation including product plans, business cases, and product roadmaps.
Customer Obsessed. Focus on business impact.
-
Conduct research, competitive analysis, and customer feedback to identify new opportunities and inform product development decisions.
-
Develop a deep understanding of customer needs and behaviours to drive product innovation and differentiate our products.
-
Work closely with sales and customer success teams to gather and analyze customer feedback and insights to inform product roadmap.
Influential. Holds themselves and the team accountable.
-
Build strong relationships with cross-functional teams including engineering, design, sales, and marketing to drive collaboration and alignment.
-
Advocate for the product vision and roadmap to gain buy-in and support from key stakeholders across the organization.
-
Communicate product updates and progress to senior leadership and other stakeholders to ensure alignment and support.
Strategic. Stretch the organisations thinking for the future.
-
Develop and communicate a clear product vision and strategy that aligns with business objectives.
-
Drive product innovation by identifying new opportunities and defining the product roadmap to support the company's long-term growth plans.
-
Continuously monitor and analyze product performance metrics to inform product strategy and roadmap decisions.
Leaders. Continuously Improves consumer, team & organisation.
Transforms the consumer experience
-
Develop technology-driven roadmap to coordinate feature intent, feasibility and product value opportunity.
-
Partner with technical leaders to develop tools for product ideation, visualisation and definition.
-
Align multi-disciplinary technology opportunities to product opportunities to address the appropriate market needs
-
Define and maintain Product requirements to enable integration across the device, digital services, and external products.
-
Drive Product consistency; continuously advocating for the business & our users
-
Thought leadership of our product portfolio; functional knowledge of our features and user interaction.
-
Develop awareness and targeted growth of current capabilities and constraints.
-
Engage with business operations, practices and quality standards
Transforms the Product Management team
-
Leads the capability growth of Product
-
Ensures health & well-being of Product Managers
-
Recognise and champion best practice process adoption for efficient and effective product delivery and lifecycle support.
-
Provide leadership and facilitation to enable innovative change across Product Management, engineering and cross-functional teams.
Transforms ResMed
-
Contributes to the vision and long-term strategy for Product
-
Finds a way to spread learning across the organisation (e.g. gives internal talks, etc.)
-
Represent Product needs in broader technical forums
-
Keep abreast of technology development opportunities (internally and externally)
What's next?
Ready to get into bed with us? Apply now!
What's in it for you?
We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills.
This role is eligible to receive an annual cash bonus payment based on company, business unit, and/or individual performance.
Base Pay Range for this position:
$231,000 - $347,000
Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.