Description:
About the Position
The Senior Regulation Officer (Uninsured Claims) is responsible for the management of various types of claims and compliance activities in accordance with the Workers’ Compensation and Injury Management Act 1981 (the Act).
The position undertakes a broad scope of duties, including:
- Receiving and responding to enquiries and notifications about uninsured claims.
- Liaising with the Insurance Commission of Western Australia (ICWA), WorkCover WA’s external legal counsel and other legal entities regarding claims.
- Conducting investigations into uninsured claims
- Attending meetings in WorkCover WA’s Conciliation and Arbitration Services regarding uninsured claims.
- Providing periodic case status and financial status reports to the WorkCover WA Board regarding active/open cases.
- Providing advice and support regarding dependency claims.
The Senior Regulation Officer (Uninsured Claims) is an Inspector for the purposes of the Act.
To be successful in this position prospective applicants should possess:
- Demonstrated experience in claims management.
- Proved, well-developed organisation and time management skills.
- Strong communication and customer service skills.
A full statement of duties for the position can be found in the attached Job Description Form (JDF).
Applicants assessed as suitable during this selection process may be appointed to other similar vacancies that occur throughout the Agency over the coming 12 months.
About WorkCover WA
WorkCover WA is responsible for regulating and administering the workers’ compensation scheme on behalf of the government and community of Western Australia. We work with employers, workers and service providers to achieve a contemporary workers’ compensation scheme that is fair, accessible and affordable. Our goals are built around leadership, strategic scheme management, and building an agile and innovative organisation.
We continuously seek to increase the diversity of our workforce to better meet the differing needs of our customers and to improve equal opportunity outcomes for our employees. WorkCover WA encourages people who are representative of the broad Western Australian community to apply.
Some of the benefits our employees enjoy are:
- a variety of professional development opportunities;
- access to our on-site fully equipped gym and facilities;
- free parking at our offices in Shenton Park;
- parental leave – 14 weeks paid and up to 38 weeks unpaid; and
- four weeks (20 days) annual leave for each year of service.
Further information about the Position
For further information about this position, please refer to the attached JDF.
You can also obtain more information about the role expectations and responsibilities by contacting Mr Rob Parkes, Manager Regulation on 0435 172 310.
Selection Methodology
A variety of assessment methodologies may be used throughout the recruitment process, including but not limited to:
- Interview/s
- Skills assessment
- Aptitude testing
- Psychometric testing
- Referee checks.
The successful applicant will be required to complete a National Police Clearance.
We are an inclusive workplace that genuinely values diversity of thought, perspective, and experience. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, youth, and other diversity groups. People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace.
Applying for the Position
You can submit your application for this position via the ‘Apply for job’ button at the bottom of this page. Your application should include the following documentation:
- a current and comprehensive curriculum vitae;
- a written cover letter (in no more than 3 pages) outlining your skills and experience as they relate to the selection criteria detailed in the attached JDF.
Applications close 20 May 2024 at 5pm.
Late or pro-forma application will not be accepted.