Description:
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About the Job opportunity:
We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. We are committed to providing compassionate and innovative care, enabling hope for those we serve.
We are actively sourcing an experienced IT Asset Analyst to join our Technical Support Team in St Vincent's Health Australia. Reporting to the Desktop Services Manager, you will be pivotal in the ongoing management of our IT assets and services by maintaining a comprehensive and accurate Configuration Management Database (CMDB), assisting with the management of software licensing, and ensuring the IT purchasing catalogue is current and fit for purpose.
This position is Permanent Full Time and will be based out our Sydney Group Office. This position is essential in the operational efficiency and financial health of St Vincent's as an organisation.
Key responsibilities of the role:
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Oversee the entire lifecycle of IT assets and maintain/update inventory of all IT assets within the organisation
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Liaise with vendors and suppliers to ensure the business receives the best value and fit-for-purpose devices
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Manage asset tagging systems and identify and assess risks within the asset management system
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Track and analyse costs associated with assets and report on this data to stakeholders at varying levels
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Conduct regular audits of software usage and installations, and work with vendors to manage licensing costs, features, and the deployment of new software licences and other general stock management
Things that work for us:
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Excellent verbal and written communication skills as well as exceptional documentation skills
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Demonstrated experience in a similar role such as an IT Support role preferably within an ITIL aligned organisation
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Customer service focused, exceptional attention to detail and a very good phone manner
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Certified IT Asset Manager (CITAM) and/or ITIL Certification - desirable
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Proficiency or a good understanding of current Microsoft technologies (server, desktop, applications)
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Network troubleshooting, PC hardware and peripherals knowledge and skills
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Current 2024 Flu Vaccine and a minimum of two (2) COVID-19 Vaccinations - mandatory
Things that work for you:
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Ability to visibly see your impact on the business and its service
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Competitive salary packaging options
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Discounted private health insurance
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Employee Assistance Program for staff and their families
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Access to the Fitness Passport (FP)
Why become part of St Vincent's Health Australia?
Because there is so much heart here. Everywhere you go. You'll see and feel it across St Vincent's. At St Vincent's we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring St Vincent's family - better and fairer care, always.
Reconciliation Action Plan
St Vincent's Health Australia embraces Aboriginal and Torres Strait Islander people's unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment.
As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation, https://www.svcs.org.au/people/aboriginal-torres-strait-islander-recruitment
Interested?
Apply today! Or if you have further queries, contact our Talent Team at TalentNational@svha.org.au
No agencies please.
Position Description and Critical Job Demands Checklist:
Contact Details:
TalentNational@svha.org.au
Alternate Contact:
Closing Date:
3 June 2024 11:59pm
Reconciliation Action Plan:
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au
View Reconciliation Action Plan
Code of Conduct:
View Code of Conduct