Description:
Mars Recruitment is partnering with a successful automotive business to hire an experience and knowledgeable team leader to oversee their Melbourne branch.
About the company:
Rated number 1 in Australia in its category this business has 20 branches nationally, with 350 employees globally.
Role Responsibilities:
- Operational Management including achieving branch KPIs and coordinating and communicating daily run sheets to ensure efficiency and delivery of excellent customer experience.
- People Management including overseeing staff, recruiting, onboarding, training, and nurturing staff
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Providing leadership, motivation, and mentorship to foster a positive work environment.
- Cultivating a collaborative workplace culture by fostering strong relationships within their team.
Essential Candidate Criteria:
- People management experience in a fast paced environment
- Experience in the automotive or insurance industry or similar
- Exceptional customer etiquette.
- Ability to manage underperforming staff and have difficult conversations.
- Demonstrated customer-centric approach.
- Positive attitude and desire to contribute to making people's days brighter.
Benefits:
- Continuous investment in career development through technical and professional training.
- Parental leave support.
- Access to fleet of vehicles.
- Discretionary bonus and salary reviews
- Employee referral bonus program.
- Multicultural work environment.
- Fostered collaborative team culture.
- Regular social activities to promote team bonding.
How to apply:
Interested candidates are invited to apply directly to the role with your resume outlining relevant experience and qualifications.
Kindly understand that we anticipate a significant number of applications, and we will only be able to contact those candidates who have been shortlisted. We sincerely value your interest in advance.