Client Advisor - Crows Nest

Description:

Join Attune, Australia's leading independent hearing healthcare provider, on a mission to enhance the quality of life for those who trust us. With clinics nationwide, we're dedicated to delivering top-tier service and personalized hearing care solutions to our valued clients. As we continue to grow, we're seeking a passionate and driven individual to join our team as a Client Advisor.

About the Role:
As a Client Advisor, you'll serve as the primary point of contact for our customers, ensuring their experience at our clinic is exceptional from start to finish. Your responsibilities will include:

• Building rapport with patients and providing top-notch customer service.
• Assisting with bookings, consultations, and front desk operations.
• Conducting initial hearing checks and supporting Hearing Care Professionals.
• Ensuring compliance with store administration guidelines.
• Managing sales stock levels and post-sales services.
• Overseeing clinic operations to ensure smooth functioning.

We're searching for someone with:

• Previous sales and clienteling experience, with a track record of meeting targets.
• A customer-centric approach and the ability to build strong client relationships.
• Excellent communication skills and attention to detail.
• A proactive attitude and willingness to support team members.

To thrive in this role, you'll need to:

• Demonstrate proven administration skills with a focus on compliance.
• Be enthusiastic, approachable, and dedicated to delivering exceptional customer service.
• Possess strong organizational and multitasking abilities.
• Have a drive to exceed KPIs and targets.

In return for your hard work and dedication, we offer:

• Competitive salary with commission opportunities.
• Discounted private health insurance and corporate benefits.
• Comprehensive training and career development opportunities.

If you're ready to make a difference in people's lives and be part of a dynamic team, apply now!