Family Support Worker

Description:

Join Anglicare SQ as a Family Support Worker. Make a difference in the community. Provide therapeutic assistance and holistic support. Apply now

About us:
At Anglicare SQ, we believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled staff deliver a breadth of care-based services, across a vast geographic footprint, and in many types of locations.

About the role:
The overall purpose of the Family Support Worker is to provide therapeutic assistance to individuals, families, and groups with social, emotional and financial difficulties to improve positive wellbeing by educating and supporting them and working towards enhancing their community connectedness. The role will ensure the best interest of the individual client is always central and they are referred through to the most appropriate internal or external service.
This is a Permanent Full Time role working 76 hours per fortnight based at our Riverview location servicing the Ipswich & Brisbane South East region.
The successful candidate will help individuals and families, primarily presenting with financial difficulties as well as social and emotional difficulties. Through a holistic assessment, immediate support around financial stress and onward referrals to meet an individual’s needs we aim to support client in improving their immediate circumstance and increase positive wellbeing.
Responsibilities:

• Conduct intake assessments via phone, online, and face-to-face.
• Conduct risk assessments, maintain records, and provide outreach services.
• Negotiate fees with clients and comply with quality standards and legislative requirements.
• Advocate for client rights and contribute to education packages.
• Maintain caseload, collaborate with agencies, and prepare reports.
• Meet service targets and participate in meetings and supervision.
• Contribute to policy development, data collection, and research.
• Work with individuals, families and couples to increase self-awareness and knowledge of issues that impact on relationships and parenting and assist with skill development
• Participate in data collection, research, service planning and associated projects as directed

Required Qualifications and Credentials

• Certificate IV or Diploma in Child, Youth & Family Intervention, Community Services or equivalent
• Current Blue Card
• Current Licenced Care Service (LCS)
• Current Queensland Driver Licence
• Ability and willingness to travel within the service region
• Ability and willingness to work outside of standard business hours and provide on-call support as required

About You:

• Demonstrated ability to work in a child-focused and whole of family framework
• Able to work within established processes and positively engage with clients in a supportive role
• Excellent verbal, written and interpersonal communication skills, including the ability to consult, advise and liaise effectively with a diverse range of people
• Organisational and time management skills, able to meet conflicting priorities and deadlines
• Capacity to work independently, use initiative and also be an effective team member
• Demonstrated knowledge and experience with Microsoft Word, Excel, Publisher and Outlook, and database applications

Why Join Anglicare?

• Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need.
• Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
• In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.)
• Enjoy the potential tax savings of a Novated Car Lease.
• Employee Discounts at some of Australia's leading retailers.
• 6% Bupa Health Insurance Discount.
• Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter.
• Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.
• Opportunities to purchase additional annual leave.
• Pastoral Care Support & Employee Assistance Programs.
• Free annual Flu vaccinations.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health. We promote a child-safe environment and are committed to providing on-going care and protection.
What happens now? Apply now by sending us your current resume, cover letter and answering a few simple screening questions. We want to ensure all applicants have the opportunity to present their best selves, if you require any adjustments to the recruitment process or require further information please Michelle Matthews on 0437 460 170
Applications close on Thursday 23rd 2024 Applications will be reviewed as they are received and we reserve the right to commence interviews prior to the closing date and/or close this advertisement early if a suitable candidate is selected.
Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.