Description:
The Penfold Motor Group is a very proudly Australian owned business with multiple franchises including Audi, Mazda, Volkswagen, Hyundai, Suzuki and Isuzu Ute. Our company of 300+ valued employees across various sites is built on a solid foundation of extensive market knowledge, superior customer service and industry-leading expertise, and our people are genuinely considered one of our premium assets.
About the role:
We are on the lookout for a new Trainee Sales Consultant to join the awesome team at Isuzu UTE in Burwood. This is an entry level position, ideal for someone who wants a challenge and is eager to take their first step into Sales in the Automotive industry. We will provide full training and hands-on exposure to a Dealership environment.
You will be trained to perform the following duties and responsibilities :
- Engaging with customers on the telephone, online and face to face on the showroom floor
- Understanding and qualifying the customer’s automotive needs
- Vehicle demonstration and test drives
- Understanding and qualifying the customer’s needs
- Motor vehicle registration and government paperwork compliance
- Assisting with delivery coordination; presentation and preparation of vehicle, completing of paperwork and supporting the first-class customer experience
- Vehicle appraisals
- Preparation of vehicle quotes and understanding of the financing process
What you need to succeed in the role:
- Eager to learn sales and customer service skills and demonstrated ability to engage with customers in a professional manner
- Have a love of providing outstanding customer service
- Intermediate demonstrated computer skills including proficient use of Microsoft Office and Microsoft Office 365 (We don’t need you to know how to code, but you will use a number of different platforms and systems on a daily basis)
- Ability to become a mover and shaker in automotive sales – You will learn from the best in the industry, learning how to negotiate the best deals and remembering that every customer has potential
- Demonstrated written and verbal communication skills
- Experience in a busy environment with the demonstrated ability to manage the competing demands of a busy environment, work to deadlines and maintain attention to detail
- Ability to work independently and as part of a team
- A VIC driver's license is essential
- Previous experience in sales, retail or hospitality would be an advantage but not necessary
- Able to work full-time, 5 days per week across a Monday- Saturday roster.
Benefits
- Guaranteed weekly base earnings plus healthy commissions
- A company car or car allowance after completion of probation
- Comprehensive Employee Assistance Programs (EAP)
- Joining a group that continues to grow and expand in the Auto industry
- Flexible work roster
- Future growth pathways
All Penfold Motors employees must be entitled to work in Australia and complete a Federal Police check.
If you think you can bring real value and add to the energy & enthusiasm in our team, we would love to hear from you!