Description:
- Full time, Ongoing Role
- Flexible, hybrid working
- City location, with multiple public transport options available
- $108,924 - $118,898 + super + rostered days off + 5 weeks annual leave
About Digital Innovation
Digital Innovation is a newly created department providing direct support to The Women’s and The Royal Melbourne Hospital and working closley with other Parkville Precinct partners in what is Australia's most exciting health and university precinct.
About the role
Reporting to the Manager, Network Platforms (with workload coordination and support and technical escalation to the Platform Leads) the Computing Platform Engineer is a Tier 2 role responsible for the resolution of incidents assigned to the Platforms Network team from the Service Desk. The role requires both excellent technical troubleshooting abilities, good communication skills and an ability to engage both with technical peers and customers in a supportive and collaborative fashion.
A regular day will see you:
- Monitor Service Desk system for entries on network and communication resource issues; prioritize and respond to help desk tickets as appropriate.
- Coordinate and collaborate with other functional teams in the One Digital Innovation Program as required to ensure availability, reliability, and scalability of corporate services to meet business demands.
- Contribute to strategies for network implementations and architecture.
- Provide cybersecurity support, respond to indicators of compromise, and ensure logging and metrics are available to the Security Operations Centre.
About you
An excellent opportunity for an up and coming network engineer looking to further their career, this is a chance to build on the skills you already have and to learn and grow in a supportive and collaborative team that strives for technical excellence and succesful outcomes.
You’ll bring with you:
- Proven experience and success with LAN, WAN, WLAN, and WWAN design and implementation
- Proven experience with network capacity planning, network security principles, and general network management best practices.
- Ability to communicate, both verbally and in writing, in a clear, concise, logical, unambiguous, effective and cordial manner.
- Team player who understands the value of sharing information, effort and commitment.
Our benefits
As an employee of the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:
- $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
- Public transport options at our doorstep and end of journey facilities for cyclists
- Onsite childcare centre and breastfeeding rooms
- Mentoring, learning and career development opportunities
- Five weeks annual leave, 17.5% leave loading, monthly ADO’s and purchased leave options
- Flexible, hybrid working arrangements
Inclusion and belonging
The Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, physically, linguistically, culturally and/or gender diverse, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters. We are proudly Breastfeeding Association accredited.
Join us!
If you feel this role is right for you we warmly invite you to apply, and encourage your early application. All appointments are made subject to a satisfactory National Police Check, a Working with Children Check and three COVID-19 vaccinations, and may include a range of additional vaccinations including influenza, as required by the Department of Health. If you need assistance or require any reasonable adjustments to fully participate in the application or interview process, you are welcome to reach out to the contact person listed. We acknowledge that not all applicants will meet the full list of selection criteria outlined, and we encourage you to still submit an application if you have relevant experience you could apply to this role.