APS6 ICT Integrity Transformation Delivery Opportunities

Description:

Our participants, Our people, Our purpose

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

A new role awaits

Become a vital part of our team in ICT Integrity Transformation Branch where we are recruiting multiple APS6s who are enthusiastic about contributing to a team-centric environment that undertakes work that supports the NDIA's objectives to build a world class Scheme.

The ICT Integrity Transformation Branch is a new branch in the Office of the Chief Information Office (OCIO) that has been developed due to the Crack Down on Fraud (CDoF) Program. The branch will deliver systems and services that help protect and improve the integrity of the NDIS. The branch will develop and implement strategies to reduce fraud and fulfil the goals of the NDIS Review, which states that the NDIS will become more responsive, supportive and sustainable, and put people with disability back at the centre of what we do.

CDoF will deliver a program of work that embeds preventative measures against fraud and non-compliance of NDIS through both IT capability and process improvements. These capabilities will also improve the experience for participants of the scheme. This will make it easy for participants to use and pay for NDIS supports accurately, fairly and transparently; and for providers to be appropriately paid for the services they deliver.

Enough about us, let's talk about you

Firstly please let us know which role you are applying for. Our ideal candidate will have demonstrated advanced documentation and communication skills as well as expertise in their chosen field. They will be eager to learn and happy to work in a team. Most importantly they act with integrity and show care for the people they work with.

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while were based far and wide across the country, we make sure nobody feels they are out on their own.

You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
Access to higher superannuation and above market leave entitlements
Competitive remuneration and working conditions that support a positive work life balance
Access to ongoing professional development and learning


The key duties of the position include
Where you can add value

APS6 PROJECT SUPPORT OFFICER

We are seeking experienced APS6 Project Support Officer to support delivery of complex ICT Integrity Transformation projects within the Agency. In this role, you will support projects throughout their system development lifecycle to deliver within project timelines and budget.

Duties of the role will include, but not limited to:

Providing support to project and programs across a broad range of project management activities; including consultation, planning, scheduling, reporting, budgets etc.
Reporting on risks, issues, project outputs to stakeholders and providing high level support for regular project reporting including status updates and exception reports.
Provide a coordination point for your assigned project.

Key skills desirable for the role:

Strong stakeholder engagement skills working with both internal and external stakeholders and third parties/vendors to understand, negotiate and resolve issues arising within a project.
Proven ability to provide support to projects in scheduling and planning, development and delivery of project controls around risk and issues, schedule, change control etc and other project/program and reporting support.
Proven ability to support software delivery lifecycle items. Items such as scheduling and planning, development and delivery of project controls around risk and issues, schedule, change control etc and other project/program and reporting activities either as a support function or project manager depending on the project scale.
Proven ability to maintain a good level of knowledge of technology delivery processes and project management sources, standards, frameworks, policies, guidelines and best practice models.

APS6 TEST ANALYSTS

We are seeking APS6 Test Analysts to join a team of testers to support the writing and execution of test cases, as well as collaborate closely with developers, business analysts, and stakeholders to deliver high-quality digital solutions.

Duties of the role will include, but not limited to:

Participating in testing of participant and provider digital tools including: planning, preparing and delivering testing through the various testing lifecycles (UAT, BVT) for product releases.
Supporting and engaging in quality management and testing assurance activities through the preparation and review of test strategies, plans, accessible test scripts, and coverage matrices.
Supporting participants and their representatives; and registered providers to undertake UAT and BVT.

Key skills desirable for the role:

Proven ability to undertake testing activities in complex environments and adhering to testing best practices.
Proven experience in software automation, testing methodologies, tools, frameworks and infrastructures.
Demonstrated experience in developing and maintaining strong stakeholder relationships, with influential capabilities.

APS6 BUSINESS ANALYST

We are seeking proficient APS6 Technical Business Analysts to work as part of a team to develop and implement technical solutions to address business and stakeholder needs and improve system performance.

Duties of the role will include, but not limited to:

Under limited direction, working closely with program, business and technical stakeholders to define, validate, prioritise and manage requirements that translate identified needs into outcomes, aligning with NDIA's architectural principles and strategies.
Under limited direction, proven ability to present business, technical requirements and concepts to agency stakeholders.
Under limited direction, working with traditional and Agile delivery practices including backlog creation, refinement, associated requirements gathering, data discovery and analysis.
Under limited direction, follow the strategic approach in designing, delivering, and facilitating workshops, communication, and consultation with resources to support complex systems and business information gathering and sharing.

Key skills desirable for the role:

Proven experience as a Technical Business Analyst, preferably in a government setting (highly desirable) including workshop facilitation.
Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
Proven ability in designing and implementing technical solutions, including software development, database management, and system integration.
Proven ability to produce high quality IT documentation.
Proven ability to develop and maintain strong relationships with stakeholders at all levels.

While this role is ideally performed from various locations, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required).

Mandatory requirements
Must be an Australian Citizen

Applications will be continually reviewed as requirements emerge.

If you have any questions, please contact Rhyll Dever by email rhyll.dever@ndis.gov.au.

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.