Description:
Triskele Labs stands at the forefront of the cybersecurity landscape, offering innovative solutions to safeguard organisations against evolving threats. Renowned for our expertly tailored services, we help our clients navigate the complexities of cyber security with end-to-end solutions and strategic insights.
Role Summary:
We are currently seeking an experienced Senior Cyber Security Account Manager to join our dedicated team. This pivotal role involves managing and nurturing relationships with existing clients, ensuring their cybersecurity needs are met, and identifying opportunities to enhance their security posture through our comprehensive suite of services. This is a Sydney based role, and face to face client interactions are expected. Some inter-state travel will be required.
Key Responsibilities:
- Serve as the primary contact for a portfolio of clients, ensuring a high level of customer satisfaction and retention.
- Conduct regular reviews and assessments to understand client needs, address concerns, and identify opportunities for service enhancement.
- Develop and maintain strong relationships with clients through proactive communication, regular meetings, and strategic advisories.
- Collaborate with technical teams to tailor cybersecurity solutions that align with client requirements and industry best practices.
- Drive account growth by identifying and capitalising on upselling and cross-selling opportunities within existing accounts.
- Facilitate the smooth delivery of services and manage client expectations to foster trust and long-term partnerships.
- Prepare and deliver presentations and reports to clients that articulate the value of our services and their impact on client security.
- Stay updated on the latest cybersecurity trends and regulatory changes to provide informed recommendations and maintain a competitive edge.
Qualifications:
- Proven track record as an account manager or similar role within the cybersecurity, IT, or technology sectors.
- Strong understanding of cyber security principles, technologies, and frameworks.
- Excellent relationship management, communication, and negotiation skills.
- Ability to understand complex client requirements and craft custom solutions.
- Strategic thinker with a problem-solving aptitude.
- Relevant industry certifications are highly regarded.
What We Offer:
- A critical role in a leading cybersecurity firm with opportunities to make a significant impact on client operations and security.
- A dynamic, supportive environment that fosters professional growth and development.
- Competitive salary and benefits package tailored to reward skill and expertise.
- Regular opportunities for training and advancement in the rapidly evolving cybersecurity landscape.
How to Apply:
If you are driven, detail-oriented, and ready to take your career to the next level, please submit your resume and a cover letter outlining your experience and suitability for the role.