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Desk Top SupportCreativity, collaboration, and excellence are at the heart of KBR’s vision. Does this resonate with you?
We are renowned for working in partnership with our clients and construction partners to deliver exceptional outcomes based on a collaborative approach and our “Team of Teams” mentality.
Creating a superb culture is a huge part of our success and growth. As a company KBR have created an open, inclusive organisation where people are the focus and their experience matters. We want to ensure our people are fulfilled and lead exciting and rewarding careers. That’s why we harness their unique passions and talents and trust and empower them to lead careers that extend in all directions.
The Opportunity
Joining a global company like KBR will expose you to a range of projects in Australia and enable you to work alongside peers within the IT and engineering industry. A career at KBR enables you to broaden your skill set and open doors to opportunities both locally and globally.
KBR have been established for over 100 years and we pride ourselves on being an innovative and forward-thinking company with a reputation for delivering on some of the most challenging and complex engineering projects in the world.
In this role you will solves complex problems requiring detailed knowledge of industry best practices within a Microsoft Windows 10/11 desktop computing environments. With support and guidance you will work to ensure break/fix and request tickets for PC’s and printers are responded to and addressed within established service level objectives, escalating as necessary.
Who are you?
You will be an excellent communicator who loves being proactive and helpful. Your background in helpdesk level 2 queries or on-site desk-top support will give you a great advantage. Your role will be supplying hands-on support as directed by the network, voice and server teams when local participation is necessary, establishing and decommissioning offices and project sites as required by the IT Site Services Team and maintaining accurate inventory of both deployed assets and warehouse equipment.
Skills and experience preferred for this role include:
- Deep understanding of Windows 10 and Microsoft Office with demonstrated troubleshooting capabilities
- Proven desktop, laptop and workstation hardware trouble shooting skills
- General knowledge to perform high level network trouble shooting analysis, Cisco knowledge preferred
- Working knowledge of Dell Client & Server hardware
- Familiarity with IPT voice technologies
- Working knowledge of Microsoft server technologies
- Data migration experience between PC’s
- Ability to successfully troubleshoot printing issues
Who are we?
KBR’s Australia business works with customers across the nation to deliver projects that create a better, more sustainable and technology-enabled future for all Australians. Through trusted partnerships with our customers, our best and brightest deliver innovative solutions across the defence, transport, water and environment, buildings, defence infrastructure and program management and construction consultancy markets.
We are a team of over 1000 diverse, flexible, adaptable and highly skilled people who provide a wide range of professional consulting services to the private and public sector. Our high-performing teams are digitally connected and geographically diversified to match the changing characteristics of our principal markets and have the expertise to serve our clients’ requirements through the full project lifecycle.
We are committed to social and environmental sustainability and delivering projects with a digital mindset that drives innovation within our business, for our customers and stakeholders.
Our people blend seamlessly into customer teams to help create a positive impact on the communities and environments they seek to improve. Our expertise and adaptability is unmatched and continues to meet the demands of tomorrow to help shape Australia’s future for the better.
At KBR, we value you – here’s how
While our people are busy delivering leading science, technology and engineering solutions, we’re committed to providing them with a supportive, trusting environment and benefits that enable them to thrive and continue doing what they do best.
We can offer you flexible and friendly working arrangements including flexibility with hours as well as your work location. You will receive ongoing professional development and the opportunity to work with technically eminent professionals. Employees of KBR may benefit from up to 8 additional hours of accrued flexible leave every 4 weeks.
KBR has all the benefits of a global organization with a local company feel. You’ll get to know everyone in the Sydney business and won’t just be a number.
Help shape tomorrow by applying today!
Don’t miss out on this opportunity to leave your impact on our society with one of Australia’s leading infrastructure businesses. Apply now and follow us on LinkedIn to stay up to date with all the latest news and job opportunities.
KBR values an inclusive and diverse work environment, and we encourage candidates from all backgrounds to apply. Our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.