Client Services Manager

Description:

Manage the provision of in-home care services with a difference. Enhance client opportunities to make their own choices. Australia wide company.

About the company
Workplace Culture - Our client is more than a great company to work for. They provide a way of life that offers genuine opportunities for people to expand their horizons and realise their potential.
Their size, reputation and growth ensure every employee has ready access to professional development, recognition and wellbeing benefits that are second to none.
About the role

As Client Services Manager your efforts will not only drive client satisfaction but will enhance the company's reputation for excellence and support business growth.
You will

• design Care Plans to enable your client to enjoy life within their own surroundings for as long as possible.
• play a key role in enhancing the person's independence, providing them with opportunity to make their own choices, to maintain high self-esteem and to take their place and make meaningful contributions to their community .
• demonstrate passion and commitment to supporting the aged and frail to maintain their well-being, dignity and independence, while adopting a practical and commercial approach to Care Planning and management.
• manage service delivery within budget
• coordinate external agencies and providers and the team of Home Support Workers to ensure high levels of individualised care and service.

Key Responsibilities

• Develop person centered care plans.
• Coordinate all aspects of care delivery.
• Build positive relationships.
• Support and enhance team performance.
• Manage risk & maintain documentation requirements.
• Promote and encourage continuous improvement.

Essential for the role

• Registered Nurse
• Preferable Home Care experience, including packages.
• Administration experience
• Valid National Police Check (Full disclosure or standard disclosure)
• Proof of the right to work lawfully in Australia.
• Consistent with State and Territory public health orders and with Regis’ mandatory vaccination policy, all candidates must produce evidence that they have received the current seasonal influenza vaccination or medical evidence to Regis’ satisfaction of an accepted clinical contraindication to receiving the influenza vaccination.
  

What to do next
If you are interested in this role, please phone me - Cathy Beswick - Senior Recruitment Specialist Aged Care - on 0468 532 185 for a confidential discussion. If you'd prefer you can email your current CV to me on cathy@chrisbarnardhealth.com.
Specialising in senior aged care clinical and managerial roles, I have over 10yrs experience with our clients in the aged care sector in Tasmania and more than 30yrs in the health sector. I will stay connected with you and support you through the process of finding your next opportunity or career move.