Description:
With a rich history spanning over 55 years, we stand as a premier national provider in heavy equipment rentals. Our reputation for precision and excellence in managing wheel loaders, rollers, excavators, and EWP's is unmatched. We take pride in our commitment to delivering impeccable results, ensuring timeliness and quality with every client.
Job Summary:
We are seeking a proactive and organised Rental Service Coordinator to serve as a primary contact for customer inquiries, strategically allocate fleet to optimise rentals, and supervise logistics. A successful candidate will have exceptional communication skills, problem-solving, and a proactive mindset.
Responsibilities:
- Act as the primary point of contact for customer inquiries and calls.
- Strategically allocate our fleet to maximise rental opportunities and enhance customer satisfaction.
- Efficiently manage and coordinate logistics within the branch.
- Supervise and provide support to our drivers and field service mechanics.
- Handle various administrative tasks that arise within the branch.
- Maintain strict adherence to WH&S standards and oversee related procedures.
Requirements:
- Proven experience in rental coordination and managing high call volumes.
- Previous experience in a service coordination role.
- Exceptional time management skills, self-motivation, and the ability to work independently.
- Proficiency in MS Office and CRM systems.
- Ability to multitask and prioritise tasks effectively.
- Strong communication, customer service skills and attention to detail.
- Ability to thrive under pressure, meet deadlines and solve problems proactively.
Benefits:
- Competitive Package: $100,000 - $120,000 per annum + 11% Super.
- Exciting challenges in a fast-paced to keep you engaged.
- Autonomy to make decisions.
- Opportunity to work within a national company.
- Dedicated parking, coffee kitchen.
- Immediate start available!
If you're motivated by challenges and excel in a fast-paced environment, we want you on our team. Apply now with your current resume!