Transport Company Manager

Description:

CY Transport Pty Ltd is a transport company based in Queensland. We are looking to hire an experienced Transport Company Manager to join our team.

The Role

This is for a permanent full-time role with an annual salary between $70,000 to $75,000 plus superannuation and will be working from our Sunshine Coast office in QLD.

Responsibilities

• Liaising with clients with regards to the costs associated with our services and handling of any client complaints received
• Organising maintenance services or repairs of vehicles
• Dealing with customer complaints in an ethical manner
• Arranging collection and delivery of vehicles and goods
• General administration duties including data entry, generating reports, filing/archiving and responding to calls and queries.
• Ensuring compliance with occupational health and safety regulations
• Oversight of driver fatigue management issues
• Account management
• Liaising with finance regarding supplier invoice queries
• Maintaining and distributing service and repair logs
• Maintaining business records and preparing operational statements and reports
• Other duties assigned by the Director and reporting to the Director
• Ensure all vehicles are maintained and comply with Roadworthiness, OH&S and environment standards
• Maintain maximum availability of the fleet, through scheduled servicing and planned preventative maintenance
• Ensure all vehicles are maintained to the required maintenance and appearance standards
• Assist and contribute to tender and bid submissions for new service contracts
• Manage Fleet Maintenance vehicle defect reporting, assess and action all reports and arrange with contractors for vehicles to be repaired
• Organise and supervise company and contract drivers so that all freight requirements are completed by the agreed deadlines
• Check all employee and contractor run sheets for possible inaccuracies or time delays and manage any discrepancies

Requirements

• At least a Diploma or equivalent in the freight and transport industry
• At least 2 years of relevant experience in a commercial capacity
• At least 2 years of relevant experience in client management skills, especially regarding negotiations and complaint handling
• Fundamental knowledge of legislation impacting heavy vehicle fleet operations including WHS, environmental, basic fatigue management and road/transport compliance
• Ability to supervise and provide direction and guidance to other employees including the ability to assist in the provision of on-the-job training and induction.
• High organisational skills with strong attention to detail and accuracy
• Capacity to solve issues/problems and find suitable resolutions
• Excellent work ethic and ability to strive for goals
• The ability to work independently and as part of a team
• Able to pass a drug and alcohol test
• Verifiable work references