Description:
Job details
Position status Fixed Term Temporary Position type Flexible full-time Occupational group IT & Telecommunications Classification AO4 Workplace Location Cairns region Job ad reference QLD/DPT561055 Closing date 10-May-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration until 30/06/2024 Contact person Peter Bombardieri Contact details 0408 457 844
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The role
Reporting to the Project Manager of the Far North Digital Partnership Team, you will provide excellent customer service by applying effective organisational and communication skills with an ability to negotiate, advise and work collaboratively with others to reach decisions as well as the ability to supervise staff in the delivery of high quality ICT support by ensuring standards and procedures are adhered to.
Your Key Responsibilities:
- Provide operational support (on-site and remote) to Queensland Health sites as required.
- Configure/install/monitor/support/manage the ICT environments by applying high level technical expertise.
- Provide timely support to clients by conducting thorough investigation and diagnosis of incidents and providing remedial action to ensure agreed Service Levels are maintained.
- Develop, maintain and work within procedures for the maintenance and support of one or more technical domains - see Appendix 1.
- Provide excellent customer service by applying effective organisational and communication skills with an ability to negotiate, advise and work collaboratively with others to reach decisions.
Are you right for this role?
To be successful in this role you will demonstrate technical expertise in the management, configuration, monitoring and implementation of ICT environments in one or more technical domain as well as well-developed oral and written communication skills that enable the creation and/or maintenance of system documentation, work instructions and technical reports for management.
About eHealth Queensland:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.
Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including:
- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development
To apply for this exciting opportunity, submit your resume and a one-page cover letter online today.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).
Documents
Before applying for this vacancy please ensure you read the documents below.
- DSB561055 Senior Technology Officer FFS RD (PDF, 280KB)
Role Description
QH Information for Applicants Sept 23 (PDF, 939KB)
Application Kit
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