Service Desk Officer

Description: The APS4 Service Desk Officer provides first and limited second level incident and request support for Aged Care Quality and Safety Commission staff.

Description: We have partnered with a Fed-Gov client in search of an ICT Service Desk Officer to provide quality service support to staff across Australia.

... WFH) Position Description The APS 4 Service Desk Officer provides first and limited second ... and conform to the ICT Service Desk Key Performance Indicators ensuring that ... with ICT colleagues and service providers. Reports to Service Desk Manager. About you ...

... client is looking for Service Desk Officer to provide efficient and ... issues in the Operations Service Desk Tool to allow ... Provide a responsive customer service by liaising with customers ... to continuous improvement. ASM Service Management knowledge or similar ...