Description:
Aftermarket Consultant | Mercedes-Benz Melbourne
Awarded AFR BOSS Best Places to Work 2022, Mercedes-Benz Melbourne is seeking a driven & motivated Aftermarket Consultant to join our Kings Way team.
The Role:
- Work with New & Used sales teams in relation to offerings of aftermarket products
- Communicate and provide appropriate warranty documentation.
- Generate income for the dealership from the sale of Aftermarket products (paint protection and associated products).
- Managing customer enquiries and follow ups on Aftermarket products and accessories.
- Monitor, inspect and approve treated vehicles in respect of Aftermarket products prior to delivery and communicate and facilitate correction of any issues.
- Delivering high standards of customer service
- Achieving sales & profit targets
- Maintaining product knowledge
- Establishing new & strengthening internal and external relationships
About you:
- The proven ability to provide exceptional and friendly customer service.
- Enthusiasm and drive to exceed targets.
- The ability to work well in a team and add to a great working culture.
- Capabilities to be self-motivated and perform work autonomously.
- The ability to maintain customer and business relationships.
- A passion for the automotive industry.
- Currently holding an VIC driver's licence
What's in it for you?
- Competitive remuneration package + Super + Company car
- Sundays Closed offering Work-Life Balance to all employees
- Healthy RDO schedule
- Fun & exciting working environment!
- Career progression & development opportunities
- A chance to work for a luxury brand
- Discounted gym memberships
- Discounted wellbeing programs
- Free Employee EAP
- Industry leading Primary & Secondary leave entitlements
- Volunteer Leave program
- Additional Annual Leave Purchase Program
About LSH Auto Australia:
LSH Auto Australia is the largest authorised Mercedes-Benz retail group in Australia. Operating in the capital cities of Sydney, Melbourne, and Brisbane, we are part of the world’s largest Mercedes-Benz passenger vehicle dealer group with more than 270 premium retail outlets across over 110 cities worldwide.
A passion for Mercedes-Benz combined with knowledge of the prestige vehicle industry will be an advantage but NOT essential.
Only applicants who meet our selection criteria will be contacted regarding this opportunity.