Description:
Company Description
We are a contemporary style 4.5 star comfort hotel conveniently located in the very heart of Melbourne on fashionable Collins Street close to the Town Hall, Federation Square and retail and theatre districts. Featuring 380 guest rooms and suites, bar and restaurant, swimming pool and gym with 8 flexible conference & function venues feature state-of-the-art, conference technology. The ballroom accommodates events of up to 400 delegates in a theatre-style setup or 230 guests for banquets.
- Supervising and leading a team of food & beverage attendants - ensuring the efficient running of F&B operations to both meet and exceed customer needs and expectations
- Attending to operational needs and problems promptly, including customer enquiries, requests and complaints
- Training and developing the team to ensure team members are competent in all areas of the conference and events operation
- Liaise with kitchen to ensure the highest standard of food quality and visual appeal.
- Assisting with team members rosters to meet weekly/monthly labour cost targets
Qualifications
- Passion for food & beverage service and guest engagement - always seeking to find the YES if every situation
- Strong leadership skills
- Excellent communication skills
- High attention to detail and accuracy
- à la Carte and Conference & Events experience
Additional Information
WHAT IS IN IT FOR YOU:
- Learning & Development through Accor's RTO "Learn your Way"
- Career mobility opportunities within our International Hotel Group
- Global perks in hotels and Accor partners
- Associated role benefits to equip and support you for success
- Fun, supportive and collaborative working environment
- Up to ten weeks company parental leave scheme
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS