Remote Telecommunications Officer

Description:

Who we are
The ICT Services Division supports the department in the delivery of business priorities in the development, maintenance, testing and support of the department's applications and systems, administration of ICT policy, frameworks, and practices and management and production of digital communication platforms and channels.
The ICT Operational Services and Infrastructure Branch is responsible for the delivery and support of ICT services across the department, portfolio agencies and to Ministers. Responsibilities include network security and support, the delivery, deployment and support of remote and field ICT and critical incident response.
The Remote Communication Section manages all the ICT requirements for the Australian Antarctic Program and Parks Australia. The section is responsible for:

• Managing the Antarctic and Park's satellite links and assisting those in remote locations with satellite communication problems
• Enabling radio communications with Antarctic expeditioners around stations, in the deep field, and on vessels as well as Park rangers in the field.
• Providing technical support for science projects and activities as well as enabling business in remote and field environments.
• Maintaining essential telecommunications infrastructure in remote locations.
• Undertake ICT fit outs of remote and regional sites.

The key duties of the position include
The Job
The main duties of the Telecommunications Officer include, but are not limited to:

• Providing telecommunications support services, including advice on issues associated with data and voice communications across a network utilising radio and satellite communications technology.
• Managing the business as usual requirements for radio and satellite systems so they remain current and provide the best value for money through established change and release management processes and Capital upgrade projects.
• Performing regular system testing or monitoring of radio and satellite communications equipment including antennas, radios, repeaters, radars, tracking and GPS devices, including all satellite equipment.
• Consultations with stakeholders, develop project plans to meet the needs of remote area communications for the department and support those systems in accordance with these plans.
• Participating in the development and delivery of training in the maintenance of radio and satellite systems to local administrators and develop and maintain system management procedures, troubleshooting articles and associated documentation.
• Working, as part of a team, with our providers to ensure they maintain system support and monitor associated service levels.
• Leading and contribute to projects to support the achievement of strategic and operational objectives.

What we are looking for
Knowledge and experience

• Experience working as a Telecommunications technician with an understanding of complex radio communications components.
• A sound understanding of satellite communications equipment.
• Knowledge and understanding of radio communications particularly the Australian requirements for airband communication with commercial aircraft.
• Experience of repairing electronic components with an understanding of electronic circuitry.
• Ability to work remotely across a high latency low band width link.
• Understanding of a local area network, configuring switches and router's an advantage.

Skills and capabilities

• Strong stakeholder engagement, relationship building and networking skills. Team Player.
• Demonstrated ability to analyse and solve complex technical problems.
• Demonstrated ability to maintain a satellite earth station with an understanding of the components required in satellite communication.
• Proven highly developed research, analytical and evaluation skills, with the ability to resolve complex conceptual issues in line with the strategic direction of the department.

Desirable qualifications

• Cert III in Electronics & Communications - or similar.
• Satellite telecommunications qualifications.
• Radio telecommunications qualifications.