Description:
At Mirvac, we know that it's our people, their passion and expertise and the exceptional experiences we create for our audience, that defines us.
Mirvac's people are our most valuable asset. We are proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. Two recent accolades to reflect this are:
- #1 in AFR BOSS' Best Places to Work in Property, Construction & Transport 2022
- #1 Company Globally for Gender Equality in Equileap's 2022 & 2023 Review
We also offer a number of competitive and unique benefits for permanent employees including:
- Flexible Work Arrangements
- Leadership and Professional Development Programs
- Unlimited Volunteer Leave and National Community Day
- Mirvac Pride Committee
Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For over 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and placemaking.
Our opportunity
As Facility Manager, you will be responsible for the operational performance and maintenance of building services within an asset, ensuring that all financial targets are met, and all operational services are maintained in accordance with statutory requirements. Additionally, this role is required to manage the daily operation, presentation and maintenance of the asset(s), and ensure the highest levels of customer service and safety are delivered and maintained.
Your responsibilities will include:
- Provide an exceptional customer experience by building strong relationships with key stakeholders (internal and external) and ensure a high level of communication by responding to, and actioning, requests in a timely manner
- Ensure any identified risks are regularly reviewed and strategies implemented to eliminate, mitigate or minimise their impact
- Support the development and delivery of projects in a way that creates a safe, sustainable and innovative culture that drives a competitive advantage for Mirvac
- Contribute to the preparation of the Strategic Asset Plan(s) and operational and capital expenditure budgets as required, and provide support through continuous monitoring, reforecasting and prudent management
- Create and approve work orders, tax invoices, service and minor capital works contracts within delegated limits of authority
- Daily inspection of all plant and equipment to ensure operational readiness for occupancy/trade
- Ensure all areas of the asset are maintained to the highest presentation standard and safety levels
- Assist with the review of proposed works to ensure that all building/alteration works meet architects/consultants' specifications and any NCC or statutory requirements and obtain relevant approvals
- Prepare scope of works for planned operational or minor capital projects, including all relevant documentation and data entry
- Escalate all critical service interruptions with an understanding of the impacts on our customers and tenants
- Manage all contractors and service providers, and their ongoing performance, in accordance with Mirvac policies and procedures
- Monitor and ensure up to date maintenance of all statutory logs, Asset Registers and planners relevant to the assets
- Understand the NABERs rating scheme and its major influences, and apply at an asset level
- Provide leadership to the team to develop and improve their collective strengths, skills and knowledge, while fostering high levels of engagement and performance
- Adhere to Mirvac policies, procedures and meet all internal and external reporting and compliance requirements specific to the roles and responsibilities of the position
- In line with statutory requirements, assist with the completion of annual Fire Safety Compliance certification
- Ability to be on call 24/7, work on weekends and attend to after-hours calls
- Act as Duty Manager on evenings/weekends/public holidays as required
- Work collaboratively with team members and stakeholders to ensure system/data integrity, efficient information flow and to drive portfolio wide excellence and efficiencies through consistency of approach, reporting and transfer of experiences and learnings
- Champion the consistent application of the key Mirvac values, leading by example and promoting a high-performing and collaborative environment
- Assist with any projects or undertake additional duties as required
Your point of difference
- 5+ years of experience in all facets of facilities management typically stemming from a solid administrative and/or technical background
- Demonstrated success in achieving results through effective relationship management at all levels, and by driving a customer-centric strategy
- Demonstrated people management experience, with people being developed and empowered to succeed
- Demonstrated experience in a high-volume role with conflicting priorities
- Demonstrated understanding of Australian Standards, NCC, HSE, DDA and other risk management issues
- Detailed understanding and practical experience of BMCS systems
- Demonstrated experience managing contractors and contract schedules and ensuring prompt payment
- Commercial/Financial acumen
- Technical competency with trade or tertiary qualifications preferred, but not essential
- Exceptional organisational and resource management skills with the ability to prioritise work effectively, ensuring deadlines are achieved on time
- Understanding of project management and risk management
- Ability to adapt to change, deal with ambiguity and complexity
- Proactive and self-motivated mindset, with the ability to solve issues as they arise and to improve system and process efficiencies and effectiveness
- A commitment to quality, professionalism, confidentiality and attention to detail
- Strong communication (written & verbal) and interpersonal skills
All of these attributes are preferred, if you think you may be the right fit for the role please still apply.